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Hp 15 1215-tx two usb port not working

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    Hp 15 1215-tx two usb port not working

    Hi everyone please help me about my problem on laptop two usb port 2.0 not wrking I already tried all the fix install latest driver reformat and update bios still the same issue two usb port not working anybody please help thanks in advance

    #2
    Re: Hp 15 1215-tx two usb port not working

    do they have power ?

    Comment


      #3
      Re: Hp 15 1215-tx two usb port not working

      Yes laptop is fine only problem is two usb port not workinh

      Comment


        #4
        Re: Hp 15 1215-tx two usb port not working

        He is asking if the USB sockets have power.
        Do they show up in device manager ?

        Comment


          #5
          Re: Hp 15 1215-tx two usb port not working

          see if they will charge a mobile phone . if so if it doesn't recognise the phone you need to look in device manager to see if there is a problem showing up .
          saying that what operating system is it running ?
          if it wont charge the phone the 5v supply is missing and you need to find out why .

          Comment


            #6
            Re: Hp 15 1215-tx two usb port not working

            two usb port no power and 5volts is missing

            Comment


              #7
              Re: Hp 15 1215-tx two usb port not working

              Then at first confirm the usb_vcc_en signal is 3.3v or not. If it's 3.3v then replace usb voltage driver ic.

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