HP Touchscreen 610 no boot after power surge

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • passete
    Living=Sharing
    • Jun 2015
    • 487
    • France

    #1

    HP Touchscreen 610 no boot after power surge

    Hello to all,
    I've bought this HP 610 series that don't boot after a storm power surge (what the previous owner said).
    I have 3 PSU's, they are tested on others HP laptops, they all work.
    The symptoms are:
    When I press the ON switch, the power led turns ON, but fan don't spin and GPU, CPU stay Cold, there is no really power running I thing.
    I have made some measures, I have 3.3V, 5V and 19V on some points.
    I didn't find any schematic for free, only pay ones, I'm not engineer and have basic electric knowledge.
    Motherboard reference :
    HP ZN9
    DA0ZN9MB6H0 Rev.H
    I can post High resolutions pictures if asked.
    Any help will be appreciated
    Thanks
    Last edited by passete; 06-28-2015, 05:41 AM.
  • Life Goes On
    Badcaps Veteran
    • May 2014
    • 264
    • Curacao

    #2
    Re: HP Touchscreen 610 no boot after power surge

    You can check if voltage s present on the bios chip, if so you can flash the bios with programmer.
    The Night Drop Down, I Will Keep Try Until..., You Never know.
    Dushi Kòrsou, Nos Tei.

    Comment

    • atsio
      Badcaps Veteran
      • Oct 2013
      • 819
      • Greece

      #3
      Re: HP Touchscreen 610 no boot after power surge

      Try this
      Attached Files

      Comment

      • passete
        Living=Sharing
        • Jun 2015
        • 487
        • France

        #4
        Re: HP Touchscreen 610 no boot after power surge

        Originally posted by Life Goes On
        You can check if voltage s present on the bios chip, if so you can flash the bios with programmer.
        Do you know where is located the bios chip ?
        I don't have clue what it looks like, sorry.

        Thanks

        Comment

        • Life Goes On
          Badcaps Veteran
          • May 2014
          • 264
          • Curacao

          #5
          Re: HP Touchscreen 610 no boot after power surge

          It look like this, http://www.ebay.com/itm/BIOS-Chip-HP...-/380584540988
          The Night Drop Down, I Will Keep Try Until..., You Never know.
          Dushi Kòrsou, Nos Tei.

          Comment

          • passete
            Living=Sharing
            • Jun 2015
            • 487
            • France

            #6
            Re: HP Touchscreen 610 no boot after power surge

            Originally posted by atsio
            Try this
            Thanks for the Manual atsio,
            I'm not very good on reading this schematics, from the problem stated above, can you PLEASE, point me where to take a look ?
            I'm willing to make a donation if necessary.
            Thanks @life goes on, but there is a bunch of this kind of chip on the mobo.
            Last edited by passete; 06-30-2015, 10:01 AM.

            Comment

            • Life Goes On
              Badcaps Veteran
              • May 2014
              • 264
              • Curacao

              #7
              Re: HP Touchscreen 610 no boot after power surge

              There s only 1 bios chip there, maybe the others look like, but the bios chip s wider, on the schematic you can find it on page34.
              Last edited by Life Goes On; 06-30-2015, 03:30 PM.
              The Night Drop Down, I Will Keep Try Until..., You Never know.
              Dushi Kòrsou, Nos Tei.

              Comment

              • atsio
                Badcaps Veteran
                • Oct 2013
                • 819
                • Greece

                #8
                Re: HP Touchscreen 610 no boot after power surge

                There are at least two spi roms, U4 for PCH and U6,U7 for KBC. You need to check and flash all of them.
                Post high resolution pictures of both sides of the board.

                Comment

                • passete
                  Living=Sharing
                  • Jun 2015
                  • 487
                  • France

                  #9
                  Re: HP Touchscreen 610 no boot after power surge

                  Originally posted by Life Goes On
                  There s only 1 bios chip there, maybe the others look like, but the bios chip s wider, on the schematic you can find it on page34.
                  Ok, I will re check again !
                  if there is voltage, then I need to reflash the bios ?
                  I have ordered a
                  CH341A Series 24 EEPROM BIOS Writer 25 SPI routing LCD Flash USB Programmer
                  Will this programmer work ?
                  which software is required to achieve the reflash ?
                  and finally, do I reflash with the normal bios file available on the HP site ?

                  Sorry for all those questions, but I'm a beginner.
                  Thank you

                  Comment

                  • passete
                    Living=Sharing
                    • Jun 2015
                    • 487
                    • France

                    #10
                    Re: HP Touchscreen 610 no boot after power surge

                    Originally posted by atsio
                    There are at least two spi roms, U4 for PCH and U6,U7 for KBC. You need to check and flash all of them.
                    Post high resolution pictures of both sides of the board.
                    Thank you for your help, I will post some pictures of the mobo.

                    Comment

                    • passete
                      Living=Sharing
                      • Jun 2015
                      • 487
                      • France

                      #11
                      Re: HP Touchscreen 610 no boot after power surge

                      @atsio, here some pictures, if you need more detailed photos (from a specific zone), let me know I will use my usb microscope.
                      I still didn't located the Bios chip





                      Comment

                      • Life Goes On
                        Badcaps Veteran
                        • May 2014
                        • 264
                        • Curacao

                        #12
                        Re: HP Touchscreen 610 no boot after power surge

                        Picture nr.4
                        Attached Files
                        The Night Drop Down, I Will Keep Try Until..., You Never know.
                        Dushi Kòrsou, Nos Tei.

                        Comment

                        • atsio
                          Badcaps Veteran
                          • Oct 2013
                          • 819
                          • Greece

                          #13
                          Re: HP Touchscreen 610 no boot after power surge

                          And PCH spi
                          Attached Files

                          Comment

                          • passete
                            Living=Sharing
                            • Jun 2015
                            • 487
                            • France

                            #14
                            Re: HP Touchscreen 610 no boot after power surge

                            Originally posted by atsio
                            And PCH spi
                            I don't understand your picture, there is not a chip near what you wrote.
                            Thanks

                            Comment

                            • atsio
                              Badcaps Veteran
                              • Oct 2013
                              • 819
                              • Greece

                              #15
                              Re: HP Touchscreen 610 no boot after power surge

                              Sorry reduced original resolution and the blue arrow with the blue box around U4 doesn't show (left and down of PCH SPI logo I wrote on picture)

                              Comment

                              • passete
                                Living=Sharing
                                • Jun 2015
                                • 487
                                • France

                                #16
                                Re: HP Touchscreen 610 no boot after power surge

                                I have found 2 winbond chips, make some measures on both chips on standby and after pressing the ON switch, values stay the same.

                                Comment

                                • RJARRRPCGP
                                  Badcaps Legend
                                  • Jul 2004
                                  • 6304
                                  • USA

                                  #17
                                  Re: HP Touchscreen 610 no boot after power surge

                                  Is the adapter making a repeated squealing sound? If true, probably a short on the mainboard.

                                  Diodes are a suspect, if you have the above mentioned symptom.

                                  If there's an LED lit, then skip the above.
                                  Last edited by RJARRRPCGP; 07-02-2015, 02:05 PM.
                                  ASRock B550 PG Velocita

                                  Ryzen 9 "Vermeer" 5900X

                                  32 GB G.Skill RipJaws V F4-3200C16D-32GVR

                                  Arc A770 16 GB

                                  eVGA Supernova G3 750W

                                  Western Digital Black SN850 1TB NVMe SSD

                                  Alienware AW3423DWF OLED




                                  "¡Me encanta "Me Encanta o Enlistarlo con Hilary Farr!" -Mí mismo

                                  "There's nothing more unattractive than a chick smoking a cigarette" -Topcat

                                  "Today's lesson in pissivity comes in the form of a ziplock baggie full of GPU extension brackets & hardware that for the last ~3 years have been on my bench, always in my way, getting moved around constantly....and yesterday I found myself in need of them....and the bastards are now nowhere to be found! Motherfracker!!" -Topcat

                                  "did I see a chair fly? I think I did! Time for popcorn!" -ratdude747

                                  Comment

                                  • passete
                                    Living=Sharing
                                    • Jun 2015
                                    • 487
                                    • France

                                    #18
                                    Re: HP Touchscreen 610 no boot after power surge

                                    Originally posted by RJARRRPCGP
                                    Is the adapter making a repeated squealing sound? If true, probably a short on the mainboard.

                                    Diodes are a suspect, if you have the above mentioned symptom.

                                    If there's an LED lit, then skip the above.
                                    Nope, no noise with the 3 identical PSU's .
                                    When I press the ON switch, the power LED turns ON, but nothing happens, no fan running and all bga's stay cold, like there is no power.

                                    Comment

                                    • Dumah Brazorf
                                      Senior Member
                                      • Jun 2013
                                      • 179
                                      • Italy

                                      #19
                                      Re: HP Touchscreen 610 no boot after power surge

                                      Connect the keyboard. Maybe it blinks something by the caps-lock led, if there is one.
                                      Remove ram and video card and see if something change. Remove the cmos battery for a while to reset it.
                                      Last edited by Dumah Brazorf; 07-02-2015, 02:29 PM.

                                      Comment

                                      • passete
                                        Living=Sharing
                                        • Jun 2015
                                        • 487
                                        • France

                                        #20
                                        Re: HP Touchscreen 610 no boot after power surge

                                        Originally posted by Dumah Brazorf
                                        Connect the keyboard. Maybe it blinks something by the caps-lock led, if there is one.
                                        Remove ram and video card and see if something change. Remove the cmos battery for a while to reset it.
                                        Already done the above several times ... No change !
                                        You can only connect a usb keyboard on this model, same for the mouse, no touchpad.

                                        If I could read a schematic, maybe I could know where to measure to see if some voltages are missing, but I don't
                                        Last edited by passete; 07-02-2015, 03:21 PM.

                                        Comment

                                        Related Topics

                                        Collapse

                                        • Tynan Dill
                                          Vizio e601i-A3 - Has Sound and Display, But No Backlight - Bad Power Supply Board or Bad LED Bulbs ?
                                          by Tynan Dill
                                          I was given this TV from my great uncle. He said it just wouldn't turn on one day out of nowhere, replaced the TV, and gave it to me to possibly fix and use for myself.

                                          Upon bringing it home and plugging it up, it showed a standby light.

                                          I powered it on and without a flashlight, the display showed the "V" but the lighting is very dim, but visible.

                                          The screen seems to blackout and stay black, but with a flashlight I can see the display.

                                          With my Playstation 4 connected via HDMI, and running a game I can hear sound.

                                          Assuming...
                                          11-22-2024, 01:46 PM
                                        • meraklinetx
                                          Asus Z97-a power cycle, no boot no cpu voltage
                                          by meraklinetx
                                          Hello, I have an asus Z97-A motherboard and it doesn't start which was working properly before, the problem isn't related by ram, ram slots or psu (I changed all and nothing work), the exact problem is when you switch it on , it starts and after 1 seconds (no boot or display picture) it's off and then on cycle continuously until you power it off from psu also it's responding to the power switch for turning it off if you keep pressing it 3 or 4 seconds (power button pin has 3.3v) , also when you start it with eatx 12v socket connected this is happening (power cycle also all voltages are resetting...
                                          05-10-2023, 06:08 AM
                                        • PantherDave
                                          Microsoft Surface Pro (5th gen) model 1796 - no power
                                          by PantherDave
                                          Hi all!

                                          I'm trying to troubleshoot a Microsoft Surface Pro (5th gen) model 1796 that won't power on. Motherboard model is M1007506-015. My priority is retrieving data, but the SSD is integrated so it looks like if I can't repair it it'll need to go to a data recovery company. I've done a little basic board repair before, but nothing this advanced until now. So please forgive my ignorance in advance. 😅

                                          I found the boardview for this laptop in the forums here, and am able to open it on my PC with FlexBV.
                                          https://www.badcaps.net/forum/troubl...-hardware-devi...
                                          05-29-2024, 02:01 PM
                                        • sam_sam_sam
                                          Desoldering gun station modified to use a 18 volt @ 20 amp switching power supply
                                          by sam_sam_sam
                                          I have wanting to do this project for quite sometime now and I finally found a switching power supply that will work on this desoldering gun station ZD-915 that the original switching power supply took a shit and just was not worth trying to fix it because this switching power is not quite big enough to handle the heater element and the vacuum pump

                                          One note when I tested the switching power supply and the voltage control board I noticed that this desoldering gun heat up much faster than the original switching power supply which I was really surprised by to the point that I might buy...
                                          03-31-2024, 02:12 PM
                                        • dicky96
                                          Bang & Olufsen (HP) Omen Laptop power light flashes once but no boot
                                          by dicky96
                                          Hi guys
                                          I have a B&O Omen laptop here. It has very specific fault symptoms, hopefully someone can give me some guidance

                                          If I plug in a known good 180W third party charger the little LED next to the power jack on the laptop flashes red once, but the laptop will not start. It will not flash red again unless you unplug and reconnect the power.

                                          If I remove the main battery (I can't see a cmos battery) then the led by the jack does not flash when I plug in the adapter, but if I press the power on button with adapter attached it flashes once white every time...
                                          03-24-2023, 06:33 AM
                                        • Loading...
                                        • No more items.
                                        Working...