Battery/touchpad on TrekStore SurfBook E11B aren't recognized

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • Pavel_47
    New Member
    • Mar 2024
    • 3
    • Suisse
    #1

    Battery/touchpad on TrekStore SurfBook E11B aren't recognized

    Hello,
    Several months ago I changed the operating system on my TrekStore SurfBook E11B to Ubuntu.
    Before that, I used this laptop quite rarely and I don't remember how the battery worked on Windows.
    Under Ubuntu, at first the battery worked, but couldn't last more than 20 minutes.
    For a few days (under Ubuntu) I noticed that the battery was not working at all: without a cable, the notebook could not start.
    I tried to check if Ubuntu sees the battery, but the test failed: Ubuntu does not see the battery:
    Code:
    pavel@PASADENA:~$ upower -e
/org/freedesktop/UPower/devices/line_power_ADP1
/org/freedesktop/UPower/devices/DisplayDevice
pavel@PASADENA:~$
    Another problem: the touchpad never worked on Ubuntu.
    Any suggestions
    Thanks.
    ​
    Tags: None
    Previous template Next

    Related Topics

    Collapse
    • Bowline
      Dell E6400 PT434 type Battery Charging Stuck at 1%. Battery Pinouts?
      by Bowline
      My question pertains to understanding the control circuity inside a Dell PT434 type battery used in Dell E6400, E6410 and other Dell notebooks?

      Does anyone have a circuit diagram for the inside of a Dell PT434 battery and/or a description of how the control lines work to control this battery?

      My reason for asking is I have a battery which I cannot get to charge beyond 1% in a Dell E6410 or E6400.
      The LED bar graph charge indicator on the battery shows one LED lighted when the info button is pressed.
      I have tried multiple different Dell power adapters. My Dell...
      06-11-2025, 10:13 AM
    • mkdj
      ASUS X571 no power : battery issue?
      by mkdj
      Hello everyone,

      Mark and model: ASUS X571
      Symptoms: not turning on. There is only the LED battery indicator working. The owner of the laptop told me this problem arrived one week after having changed the battery. He then managed to power on the laptop only once, and then it never powered on again.

      Tests already made:
      - Battery is charging when laptop is plugged in. The LED battery indicator turns white after a couple of hours of charge, indicating that battery is fully charged. However, laptop won't turn on anyway, with or without AC plug.
      - I have removed...
      07-14-2025, 09:16 AM
    • techfreak9356
      Vostro 3400 (LA-K033P) won't charge battery, everything else ok
      by techfreak9356
      I bought a Vostro 3400 motherboard (LA-K033P) to upgrade over my damaged Inspiron 5593 (LA-J091P) board. Everything else is ok except for the battery. This battery I am using now is already a replacement one since I disposed of the bloated original one. Back in the Inspiron 5593 motherboard, the battery charges fine and is identified just fine. However, with the upgraded motherboard, suddenly the replacement battery is labeled as "Not a dell battery". When I borrow a similar battery from my colleague (which did not have replacements yet), it is identified and charges just fine.
      ...
      09-14-2023, 11:10 PM
    • Document Archive
      ISL88739AHRZ ISL88739 Laptop Battery Charger Datasheet
      by Document Archive
      The ISL88739 & ISL88739AHRZ are a highly versatile combo battery charger
      configurable for operating as either a Hybrid Power Boost (HPB)
      charger or a Narrow VDC (NVDC) charger, supporting 2-, 3-, or
      4-cell batteries. Both configurations allow the battery to work with
      the adapter together to supply the system load when it exceeds
      the adapter capability, referred to as system Turbo mode. HPB
      charger configuration reverse-boosts battery energy to the system
      bus to help the adapter provide the system power in Turbo mode.
      NVDC charger configuration...
      11-05-2024, 03:28 PM
    • ferah831208
      Strange battery present behaviour in Lenovo Legion 5-15ARH05 mb model nm-d041
      by ferah831208
      Hello guys, i need help with this problem, I have a NM-D041 mobo, it came with low impedance in 3v linear regulator rail, the cause was a damaged EC controller ITE8227e-192. I ordered a new one and replaced it. This laptop have a different chip for keyboard management and it8227e pins for programming ITE chips are not accesible through keyboard interface, I flashed it using i2c interface pins with vertyanov programmer because laptop was dead and SPI flash didn't have power (only 3v EC) so it couldn't access firmware stored in SPI memory. I read SPI and extracted it8227 firmware from original BIOS...
      03-18-2025, 01:18 AM
    • Loading...
    • No more items.
    Working...