Dell Studio XPS 16 Notebook Blue Screen Trouble

[Drew]

I recently just Purchased a Dell Studio XPS 16 Notebook. Within a week or two of use I had my first blue screen. It's been about a month and a half since I purchased it and I have had 3 blue screens. It seems to occur when I close the laptop to go to sleep in the night and it goes into hibernate mode and when I boot it up the next day it says it there was an unexpected shutdown, I look to see what the error was and it was a blue screen each time. I have absolutely no idea what can cause this or if its something to even worry about. All help is greatly appreciated.


Intel Core i7-840QM (1.86-3.2Ghz, 8M/8 threads)
6GB, DDR3, 1333MHz 2 Dimm
ATI Mobility Radeon HD 5730 - 1GB
RESOURCE DVD,BACK-UP,MADISON,XPS 1645
500GB 7200RPM Free Fall SensorSeagate Hard Drive
Windows 7 Home Premium, 64bit, English

[Nog]

Re: Dell Studio XPS 16 Notebook Blue Screen Trouble

This could possibly be a problem with your hard drive drivers not responding within 10 seconds of return from hibernate and the system resume times out, hence a blue screen.

Good news is Microsoft have a hotfix for this: http://support.microsoft.com/kb/977178

Give it a go and let me know.