Dell XPS Plus 9320 blue screen and rebooting

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • siuras676
    Member
    • May 2018
    • 15
    • ireland

    #1

    Dell XPS Plus 9320 blue screen and rebooting

    Hi everyone,
    I have a Dell XPS 9320 in for repair, and the machine has a strange issue.

    First, a bit of history: the laptop came in after liquid damage and was completely dead. I've repaired all the broken traces, replaced the damaged components, and it now powers on.

    However, it's now showing a Windows blue screen related to hardware (as seen in the picture), along with another Dell error I've never seen before.

    Has anyone encountered this issue on a Dell machine before and could point me in the right direction? I've checked the power rails around the areas affected by liquid damage, as well as the main rails according to the schematic, and they all seem fine.

    Thanks for help.
  • mon2
    Badcaps Legend
    • Dec 2019
    • 14047
    • Canada

    #2
    First screen notes EC power rail failure. Check the RTC battery / VCC rails for the EC.

    Comment

    • siuras676
      Member
      • May 2018
      • 15
      • ireland

      #3
      Thanks - will check this tomorrow

      Comment

      • siuras676
        Member
        • May 2018
        • 15
        • ireland

        #4
        The voltage looks good; the chip is getting 3.3V. The RTC circuit seems to be okay too. Any other ideas? I tried a BIOS update, but the issue persists. The hardware test in the BIOS isn't showing any errors.

        Comment

        • siuras676
          Member
          • May 2018
          • 15
          • ireland

          #5
          I found the issue on this , CPU connections failure in my case.. Thanks for help.

          Comment

          Related Topics

          Collapse

          • Document Archive
            DELL XPS 9320 Notebook 13 Plus Specification for Upgrade or Repair
            by Document Archive
            This specification for the DELL XPS 9320 Notebook can be useful for upgrading or repairing a laptop that is not working. As a community we are working through our specifications to add valuable data like the 9320 boardview and 9320 schematic. Our users have donated over 1 million documents which are being added to the site. This page will be updated soon with additional information. Alternatively you can request additional help from our users directly on the relevant badcaps forum. Please note that we offer no warranties that any specification, datasheet, or download for DELL XPS 9320 Notebook...
            09-07-2024, 06:40 AM
          • Document Archive
            DELL XPS 9320 Notebook 13 Plus Specification for Upgrade or Repair
            by Document Archive
            This specification for the DELL XPS 9320 Notebook can be useful for upgrading or repairing a laptop that is not working. As a community we are working through our specifications to add valuable data like the 9320 boardview and 9320 schematic. Our users have donated over 1 million documents which are being added to the site. This page will be updated soon with additional information. Alternatively you can request additional help from our users directly on the relevant badcaps forum. Please note that we offer no warranties that any specification, datasheet, or download for DELL XPS 9320 Notebook...
            09-07-2024, 06:40 AM
          • Document Archive
            DELL XPS 9320 Notebook 13 Plus Specification for Upgrade or Repair
            by Document Archive
            This specification for the DELL XPS 9320 Notebook can be useful for upgrading or repairing a laptop that is not working. As a community we are working through our specifications to add valuable data like the 9320 boardview and 9320 schematic. Our users have donated over 1 million documents which are being added to the site. This page will be updated soon with additional information. Alternatively you can request additional help from our users directly on the relevant badcaps forum. Please note that we offer no warranties that any specification, datasheet, or download for DELL XPS 9320 Notebook...
            09-07-2024, 06:40 AM
          • Document Archive
            DELL XPS 9320 Notebook 13 Plus Specification for Upgrade or Repair
            by Document Archive
            This specification for the DELL XPS 9320 Notebook can be useful for upgrading or repairing a laptop that is not working. As a community we are working through our specifications to add valuable data like the 9320 boardview and 9320 schematic. Our users have donated over 1 million documents which are being added to the site. This page will be updated soon with additional information. Alternatively you can request additional help from our users directly on the relevant badcaps forum. Please note that we offer no warranties that any specification, datasheet, or download for DELL XPS 9320 Notebook...
            09-07-2024, 06:40 AM
          • Document Archive
            DELL XPS 9320 Notebook 13 Plus Specification for Upgrade or Repair
            by Document Archive
            This specification for the DELL XPS 9320 Notebook can be useful for upgrading or repairing a laptop that is not working. As a community we are working through our specifications to add valuable data like the 9320 boardview and 9320 schematic. Our users have donated over 1 million documents which are being added to the site. This page will be updated soon with additional information. Alternatively you can request additional help from our users directly on the relevant badcaps forum. Please note that we offer no warranties that any specification, datasheet, or download for DELL XPS 9320 Notebook...
            09-07-2024, 06:40 AM
          • Loading...
          • No more items.
          Working...