Dell 3421 wont turn on with strange behavior

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  • julianmustofa
    Member
    • Dec 2021
    • 39
    • indonesia
    #1

    Dell 3421 wont turn on with strange behavior

    Hi all
    I've been working on dell 3421 that won't turn on/charge
    Specs: i3-3217U no discrete gpu

    The behavior is
    -won't charge (charging light up for 3 second and goes away)
    -won't turn on if both battery + power adapter plugged in
    -in other way it can turn on with either power adapter only or battery only

    But sometimes all this issue goes away with no clear reason.
    Does it indicates faulty board chipset?
    Thanks
    Tags: None
    • mon2
      Badcaps Legend
      • Dec 2019
      • 13894
      • Canada
      #2
      Re: Dell 3421 wont turn on with strange behavior

      Review the DCin mosfets. Often the 2nd DCin mosfet will be leaky. Review the sticky article above by @Piernov on charger circuits.

        Comment

        • julianmustofa
          Member
          • Dec 2021
          • 39
          • indonesia
          #3
          Re: Dell 3421 wont turn on with strange behavior

          Originally posted by mon2
          Review the DCin mosfets. Often the 2nd DCin mosfet will be leaky. Review the sticky article above by @Piernov on charger circuits.
          Digging around and just found out that 5v/3v tps51225 was faulty and glowing hot
          Thanks

            Comment

            • mcplslg123
              Badcaps Legend
              • Jun 2015
              • 7262
              • india
              #4
              Re: Dell 3421 wont turn on with strange behavior

              Before going for replacement of 51225 Ic,do take measurements of PSL logic circuit. Often, its PSL fault and not the PWM itself. Other reason could be shorting in RTC circuit.

                Comment

                • julianmustofa
                  Member
                  • Dec 2021
                  • 39
                  • indonesia
                  #5
                  Re: Dell 3421 wont turn on with strange behavior

                  Originally posted by mcplslg123
                  Before going for replacement of 51225 Ic,do take measurements of PSL logic circuit. Often, its PSL fault and not the PWM itself. Other reason could be shorting in RTC circuit.
                  Ah, I'am so late for this.
                  You're correct, the pwm it self was fine
                  Still searching the rabbit hole..

                    Comment

                    • Th3_uN1Qu3
                      Believe in
                      • Jul 2010
                      • 6031
                      • Romania
                      #6
                      Re: Dell 3421 wont turn on with strange behavior

                      I'd check the peripherals that are connected in standby. Could be a bad keyboard or touchpad or the KBC chip itself.
                      Originally posted by PeteS in CA
                      Remember that by the time consequences of a short-sighted decision are experienced, the idiot who made the bad decision may have already been promoted or moved on to a better job at another company.
                      A working TV? How boring!

                        Comment

                        • mcplslg123
                          Badcaps Legend
                          • Jun 2015
                          • 7262
                          • india
                          #7
                          Re: Dell 3421 wont turn on with strange behavior

                          Originally posted by julianmustofa
                          Ah, I'am so late for this.
                          You're correct, the pwm it self was fine
                          Still searching the rabbit hole..
                          Going by this board, its either shorted/leaky RTC and/or PSL circuit.

                            Comment

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