Asus Q551L Not Charging

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • mgrharry
    Badcaps Veteran
    • Sep 2016
    • 211
    • usa

    #1

    Asus Q551L Not Charging

    Working on an Asus Q551L. The DC jack center pin had broken loose from the socket, and the only way to charge it was to push and hold the charger in. I repaired the center pin and reflowed the other pins as well. Meter now reads a steady 19v on center pin and ground pins have continuity. But the system does not detect the charger. It will power on from the battery which still has partial charge.

    Where to start troubleshooting next?

    Photos are attached.
    Attached Files
  • mgrharry
    Badcaps Veteran
    • Sep 2016
    • 211
    • usa

    #2
    Re: Asus Q551L Not Charging

    Maybe there's a blown resistor?

    Comment

    • mon2
      Badcaps Legend
      • Dec 2019
      • 14471
      • Canada

      #3
      Re: Asus Q551L Not Charging

      Locate and share the topside markings of the battery charger IC. Follow the dc connector and you should see 2*DCin mosfets. These mosfets act like solid state switches. We need to know the charger IC so we can compare the details with other reference designs to learn about your board.

      It is possible that your charger IC will be the common 'BQ' type from Texas Instruments.

      This charger IC will have an ACDET pin that is used to detect the presence of the adapter. Often, a resistor based voltage divider.

      Comment

      • mgrharry
        Badcaps Veteran
        • Sep 2016
        • 211
        • usa

        #4
        Re: Asus Q551L Not Charging

        TPS51362
        https://pdf1.alldatasheet.com/datash.../TPS51362.html

        Pics attached
        Attached Files

        Comment

        • SMDFlea
          Super Moderator
          • Jan 2018
          • 21389
          • UK

          #5
          Re: Asus Q551L Not Charging

          Originally posted by mgrharry
          Q551LN Boardview https://www.badcaps.net/forum/showthread.php?p=1199602
          All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

          Comment

          • mon2
            Badcaps Legend
            • Dec 2019
            • 14471
            • Canada

            #6
            Re: Asus Q551L Not Charging

            See attached. If your board layout is similar, we need to know the markings of this IC = charger IC.
            Attached Files
            Last edited by mon2; 01-18-2023, 06:41 AM.

            Comment

            • mgrharry
              Badcaps Veteran
              • Sep 2016
              • 211
              • usa

              #7
              Re: Asus Q551L Not Charging

              Ahh, there it is, thank you! It's BQ735.
              Attached Files

              Comment

              • mon2
                Badcaps Legend
                • Dec 2019
                • 14471
                • Canada

                #8
                Re: Asus Q551L Not Charging

                Good stuff. Measure the voltage to ground of pin #4 of the charger IC = ACDRV. Do so with care. Ok to measure at the 4k resistor that is on the same pin.

                Comment

                • mgrharry
                  Badcaps Veteran
                  • Sep 2016
                  • 211
                  • usa

                  #9
                  Re: Asus Q551L Not Charging

                  Measured pin 4: 0v nada
                  Attached Files

                  Comment

                  • mon2
                    Badcaps Legend
                    • Dec 2019
                    • 14471
                    • Canada

                    #10
                    Re: Asus Q551L Not Charging

                    Locate and remove the 4k resistor on this ACDRV pin. Do not lose the resistor.

                    Power up and test again the voltage to ground of ACDRV pin.

                    Comment

                    • mgrharry
                      Badcaps Veteran
                      • Sep 2016
                      • 211
                      • usa

                      #11
                      Re: Asus Q551L Not Charging

                      voltage with resistor removed is .06

                      Comment

                      • mon2
                        Badcaps Legend
                        • Dec 2019
                        • 14471
                        • Canada

                        #12
                        Re: Asus Q551L Not Charging

                        Check voltage to ground of REGN pin #16. Also VCC at pin #20 on the charger IC. This ic is powered through pin #20.

                        Comment

                        • mgrharry
                          Badcaps Veteran
                          • Sep 2016
                          • 211
                          • usa

                          #13
                          Re: Asus Q551L Not Charging

                          pin 16 = 6.11v
                          pin 20 = 19v

                          these are with the resistor for ACDRV removed.

                          Comment

                          • mgrharry
                            Badcaps Veteran
                            • Sep 2016
                            • 211
                            • usa

                            #14
                            Re: Asus Q551L Not Charging

                            One other odd thing-- if it's sitting plugged in for a long period of time, 1hr plus, the system will power on and the fan will run. It's only happened with the bare board connected to power so I don't know if it's posting but seems worth mentioning.
                            Last edited by mgrharry; 01-23-2023, 08:37 PM.

                            Comment

                            • mon2
                              Badcaps Legend
                              • Dec 2019
                              • 14471
                              • Canada

                              #15
                              Re: Asus Q551L Not Charging

                              With the ACDRV resistor removed, what is the voltage on the ACDRV pin on the charger IC? Measure with the adapter connected.

                              Comment

                              • mgrharry
                                Badcaps Veteran
                                • Sep 2016
                                • 211
                                • usa

                                #16
                                Re: Asus Q551L Not Charging

                                Hmm, pin 4 is cycling between 0 and .38v

                                Just to be sure that I removed the correct resistor, I've attached a photo. The area where the removed resistor was is marked in red.
                                Attached Files

                                Comment

                                • mon2
                                  Badcaps Legend
                                  • Dec 2019
                                  • 14471
                                  • Canada

                                  #17
                                  Re: Asus Q551L Not Charging

                                  No. Place the removed resistor back onto the board.

                                  Review posts #5 and #6 of this thread.

                                  The boardview will offer the correct location for the 4k resistor being referenced.

                                  The yellow highlighted pins are the gate pins of the DCin mosfets.

                                  Using the boardview file, mouse click on the ACDRV pin #4 of the charger IC. The software will highlight all connected pins to the selected one.

                                  Now, review the backside of the board to locate the DCin mosfets and the highlighted 4k resistor will be visible.

                                  Select the other side of the resistor and pin #4 of the mosfets will be highlighted.

                                  This is the 4k series resistor to remove so we can confirm the gate voltage drive is ~25v (adapter voltage+REGN voltage=~25v).

                                  Comment

                                  • mgrharry
                                    Badcaps Veteran
                                    • Sep 2016
                                    • 211
                                    • usa

                                    #18
                                    Re: Asus Q551L Not Charging

                                    Ahh, shit, sorry about that. I missed your second board view screenshot where you pointed out the dc in mosfets and the resistor. I'm an idiot.

                                    However, we can mark this as a case closed-- I replaced PR8813, CHG_ACOK, resistor from a donor board, and was ready to proceed with retesting and then removing the CHG_ACDRV resistor but I figured I'd just double check the system and it is now charging correctly. Did a few charge up / down and power cycles and it's working fine.

                                    I did make a side by side image of the board view and actual board with the CHG_ACDRV resistor circled in red. I'll go ahead and post it in case it can help someone else in the future.

                                    Thanks for all the tips.
                                    Attached Files

                                    Comment

                                    Related Topics

                                    Collapse

                                    • flat-earther
                                      ASUS X54H laptop thinks it's always charging even with charger unplugged
                                      by flat-earther
                                      The charging indicator light on my ASUS X54H laptop is always on even when the charger is disconnected.

                                      Windows also shows ''Plugged in'' when charger is not connected.

                                      This problem started year ago gradually, when unplugging the charger the charging light took several seconds to disappear, then minutes, and now almost always on even when unplugged for an entire day.
                                      Strangely, before sometimes immediately when plugging in the charger the charging light went away, and later came back with it connected.
                                      If I let battery run out and say it has 3% Windows will...
                                      06-24-2025, 09:32 AM
                                    • coasterghost
                                      Lenovo T14 Gen 2 Type 20XK Model 20XK0069US Odd Charging Issues
                                      by coasterghost
                                      For Badcaps Readers, Please note that I am hopefully going to present this same message to Lenovo to see if they have any insight to the matter as well and figured to share the entirety here for clarification. The System is out of warranty as it is but does have the option to have it extended.

                                      Model Information: T14 Gen 2 (Type 20XK, 20XL) Laptop (ThinkPad) - Type 20XK - Model 20XK0069US
                                      Board: T14 Gen 2 (Type 20XK, 20XL) - Type 20XK.

                                      System Hardware:
                                      Processor: AMD Ryzen 7 PRO 5850U
                                      Memory: 1x 16GB DDR4 3200 (Soldered on Board); 1x Crucial 32GB DDR4...
                                      09-08-2025, 10:46 PM
                                    • flat-earther
                                      how to prevent a connected charger from draining battery when not charging?
                                      by flat-earther
                                      I have an RC radio handset(Taranis QX7) which doesn't have internal battery charger which means I had to remove the battery every time I needed to charge it.
                                      So to improve it, I added a 15W USB-C charger board(link) inside and soldered it to the same connector on the PCB where the battery plugs into, great, now I can simply charge it with a USB-C cable.

                                      but the problem I found is that after the radio sat for two weeks without being used the 2S 18650 battery that I'm using was at 4.2V!
                                      So the battery is backfeeding the charger and being drained.

                                      How can I prevent...
                                      08-07-2025, 01:04 PM
                                    • kosmo
                                      Asus K53sd rev 5.1 "battery is charging icon and orange led" without charger plugged
                                      by kosmo
                                      i attach only battery to the laptop and it show orange led,when it loads windows right below corner it sais battery is charging , i plug the charger and its charging normaly, i remove the charger and keeps say battery is charging, with charger plugged in when it charge full the led becomes green and after i remove the charger the green led of full charge is still on. any ideas?...
                                      01-22-2021, 09:31 AM
                                    • Document Archive
                                      ASUS VivoBook ASUS VivoBook 15 S513 FHD i5 16GB/512GB G3 SSD Notebook 15 Specification for Upgrade or Repair
                                      by Document Archive
                                      This specification for the ASUS VivoBook ASUS VivoBook 15 S513 FHD i5 16GB/512GB G3 SSD Notebook can be useful for upgrading or repairing a laptop that is not working. As a community we are working through our specifications to add valuable data like the ASUS VivoBook 15 S513 FHD i5 16GB/512GB G3 SSD boardview and ASUS VivoBook 15 S513 FHD i5 16GB/512GB G3 SSD schematic. Our users have donated over 1 million documents which are being added to the site. This page will be updated soon with additional information. Alternatively you can request additional help from our users directly on the relevant...
                                      09-07-2024, 02:50 AM
                                    • Loading...
                                    • No more items.
                                    Working...