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ASRock H81M-DG4 power cycles and glitches - sometimes POSTs sometimes not

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    ASRock H81M-DG4 power cycles and glitches - sometimes POSTs sometimes not

    Hello everyone! This is my first post and this motherboard is driving me crazy because everything looks so non-trivial that I don't know where to start investigating. During these days I believe I watched half of the YouTube videos trying to understand how to troubleshoot power cycles but at the same time, I'm confused because my motherboard doesn't always do that and sometimes completes the POST for a few seconds: the right amount of time to freeze, show glitches on the screen, and then reset itself.

    Let me give you a bit more context to understand why and how we got here.

    In the past few months, my mother was the owner of this PC: she used it mainly for six to seven hours a day doing RDP. Powered by an 80W picoPSU, i3 4130T, and two sticks of DDR3 1600 with Windows 10 and an SSD, it started behaving weirdly by crashing after a few hours of work and showing glitches. My mom solved the problem by turning the pc off and back on. Over the time, the crashes have become more frequent until today, where it's nearly impossible to even reach the bios as the motherboard 9 times over 10 enters in power cycles, and when a power cycle completes, it shows a message on the screen to enter BIOS or reset to factory defaults but no matter what I do, after pressing a button or waiting for a few more secs, the PC crashes and glitches are shown on the screen and everything become unresponsible: after a few seconds the motherboard restart itself and the cycle start happening over and over.



    I was thinking about bad caps, so I bought an ESR tester, but everything looks good on the motherboard. I also measured vcore from the MOSFETs near the CPU and power is there. Also, the memory rails look well-powered (I don't remember the proper voltages but I can measure them over again if you need to). The power cycle only happens if I put a memory stick into the PC, if I don't put RAMs, the speaker starts beeping three times long, and after a minute, the motherboard restarts itself starting beeping over and over. I also tested the motherboard with a GTX 650 but it glitches the same as using the iGPU. I was thinking about VRAM, and that's why I tested the caps and the power stages near the memory, but as I watched many videos on YouTube, maybe the PCH or the Nuvoton chip could be the cause of my problems. The odd thing is it's not easily reproducible: sometimes the power cycle happens, and sometimes the glitches happen, so I honestly don't know how to start troubleshooting and what voltages/values I should measure to understand what's going on.

    I also want to mention that after I disassembled the CPU for the first time, I noticed a pin on the socket that was slightly off its position: it was really difficult to detect because it looks fine if you look at the board from different perspectives but I assumed it's not the root cause because everything was working fine before disassembling for the first time. I also noticed a strange look on some of the pins of the socket: looks like they are less shiny than other pins in certain areas where I also spotted a strange glaze on the motherboard that looks like flux. I honestly don't know if the socket has been replaced before because this motherboard is secondhand and has been used by another guy before my mother did. But we're talking about three, four, or more years ago as I have owned this board since 2020.

    I know basic electronics, I know how to use a tester, and I know how to replace components, I'm not so good with SMDs but I want to also master the ability to troubleshoot motherboards and PCBs, any kind of suggestion would be much appreciated, please just let me know where to start digging around I'll be right back to you with infos and measurements. Thanks!

    #2
    Try with another (proper) power supply. If that does not change anything, try another set of RAM sticks.

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      #3
      I already tried with a different power supply: mine is a picoPSU, tested with a 1000W 80 plus bronze Cooler Master ATX and it behaves the same. I also tried with four more sticks of RAM, with two of them (I'm not quite sure they work) the beep sequence and frequency change (four short and sad beeps - which is different from the sound I hear when I put zero sticks) but if I put two different sticks, it does the same as the actual ones. Tried also with multiple combinations of sticks in different slots, and it behaves the same.

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        #4
        I assume you already tried CMOS reset as well (even though I doubt a CMOS reset would solve any of the problems). Only other things I could think of was a faulty memory controller or a dying PCH. You could swap in another compatible CPU just to rule that out.

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          #5
          Yep, multiple times! I also measured all the possible voltages and current I learned by watching YouTube videos about troubleshooting H81 boards and I think everything looks good as soon as the board doesn't tell the PSU to turn everything off and back on and repeat the process over and over again. I read somewhere that it could also be related to faulty caps near the CPU, I measured the ESR and it looks good, I also took a picture of the square wave straight outta the VRMs



          Unfortunately, I don't have another CPU with the same socket, but I found out I had another motherboard with socket 1150, plugged everything in, and.. surprise! Vcore is not reaching the CPU, but that's another story, I'll try to understand what's going on on that board in a different topic if I'm out of ideas.

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            #6
            So you have another faulty board, that´s unfortunate. But a missing voltage rail might be easier to diagnose and fix than intermittent crashes and glitches on the ASRock H81. And still, the CPU is not ruled out to be the culprit but it almost never is the CPU. Does the PCH heatsink get abnormally hot?

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              #7
              I have encountered similar problems with Asrock H81M-VG4 rev 3.0/3.1 first of all clean the board properly flash the bios then power on with a known good cpu and 1600Mhz ram. If problem still persists reflow the nuvoton sio. Try and share what happened next with us.

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                #8
                Finally, I had the chance to test this motherboard with a spare CPU (i3-4160) but it's behaving the same. I did a quick test yesterday morning and I wasn't even able to reach the display glitches anymore, only power cycles. Looks like the situation is getting worser and worser. We can assume it's 100% motherboard's fault, but what should I do next? Is there anything I can check or measure on the board or should I go for a PCH reflow? I only have a hot air station so the best I can do is try to send hot air for a while to the PCH.

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