iMac 21.5" - power up chime but no sound once OS is loaded

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  • survivalbloke
    Badcaps Veteran
    • Aug 2021
    • 293
    • United States

    #1

    iMac 21.5" - power up chime but no sound once OS is loaded

    Have a 21.5" 2013 iMac here. Did a RAM upgrade and the oddest thing, we can't get any sound after it's booted. So Youtube, etc, nothing. We do get the startup chime though. In sound properties, all we see is the digital output. Did a little reading to discover possibly inserting a 3.5mm headphone into the jack would trip it back off the digital setting but that's not the case it seems. The headphone jack is verified connected to the logic board.

    Any insights?
  • reformatt
    Badcaps Legend
    • Feb 2020
    • 1408
    • Australia

    #2
    Re: iMac 21.5" - power up chime but no sound once OS is loaded

    PRAM reset?

    Comment

    • Robertronik
      New Member
      • Jun 2025
      • 1
      • Mexico

      #3
      I had the same problem, I solved it by checking that the headphone jack flex cable was connected correctly, I had mine a little popped out on one side, so I had to make sure I clicked it on there nice and snugg, and my problem was solved, sound is back and at 100%

      Comment

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