ASUS PG279Q dead panel

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  • dom0
    New Member
    • May 2019
    • 4
    • Germany

    #1

    ASUS PG279Q dead panel

    I'm currently working on a ASUS PG279Q (27", 2560x1440 IPS G-Sync, pretty expensive when new) which shows no image. According to the owner it worked fine one evening and didn't work the next day. No prior change in device behavior, apart from two stuck pixels which have been there since the beginning.

    Things I checked so far:

    - The backlight is fully operational
    - When turned on, the backlight comes on, and the image remains dark. If you look very closely about 2/3 of the panel are fully black while 1/3 are slightly brighter. Some very faint vertical stripes as well. (See attached IMG_....)
    - Power supply, external 19 V brick is ok
    - Internal power supplies; the main logic board is a bit sparse when it comes to labelling things, but I found the converters for 5 V and 3.3 V, clean output

    My conclusion so far: Main power seems to be ok.

    - LVDS clocks coming from the rescaler FPGA to the panel controller board, they are all clean, nice ~50 MHz clocks.
    - While I don't have the necessary equipment (due to the high bandwidth) I can see, when supplied with a signal, that there are signals on the LVDS lanes themselves as well.
    - There is a CLK_OK test point on the panel controller board (AOU part), which is HIGH (3.3 V)
    - There is a SYNC test point on the panel controller board, which shows a clean 60 Hz square wave

    My conclusion so far: LVDS output from the rescaler FPGA is probably ok.

    - There are various test points for supply voltages on the panel controller board, which all look clean (AC wise) and have plausible values: 12 V, 3.3 V, 1.3ish V, -7 V.
    - There is no visible damage to the case, panel etc. at all
    - No visible damage on the flexprint-to-controller board bond
    - There are two identical controller ICs on the controller board. There are a bunch of duplicate test points each marked ..._T1 and ..._T2. From how the differential signal traces are routed it seems the panel is internally split into two halves.

    My conclusion so far: ??? Either the entire panel failed at exactly the same time, or there must be something wrong on the controller board. I think a missing / failed bias voltage used by the panel driver ICs might be a plausible explanation?

    Very rarely when left powered on with an input signal the panel shows vertical, colored bands. It doesn't always do this, just sometimes. See attached image (DSC_...). (This might be unrelated to having an input signal and just might be due to running for some time: it will always go into standby after a little while with no signal present).

    --

    The panel is a M270DAN02.3 made by AUO. The control board also has this marking on it: 27M12-C0A.

    The two controller chips on the panel control board are AUO-12409 (TQFP-128). In the DC/DC converter section of the control board are an extra two AUO-labelled chips: AUO P302-11 (QFN-40), AUO S301A21 (QFN-32). There's also an RT8293BL DC/DC controller chip on there. I also checked the inductors for continuity and the flyback diodes for forward voltage, they all seem OK from those cursory tests.

    The panel controller is connected via four cables to the logic board, each of those cables carries two LVDS links with four data pairs and one clock pair (for a total of 8 LVDS links with 32 lanes total). Each of the controller chips is connected to half of those.

    I can post hi-res pics of the panel board if someone can make use of it.
    Attached Files
    Last edited by dom0; 05-21-2019, 12:58 PM.
  • wwbielsko
    Senior Member
    • Aug 2008
    • 59

    #2
    Re: ASUS PG279Q dead panel

    Hi did you resolve this issue ? I got the same problem on my Acer monitor, which have almost the same electronics inside. I try to reflow BGA on G-SYNC board - which gives no solution for this issue.

    Comment

    • linxz
      Member
      • Dec 2016
      • 24
      • Australia

      #3
      Re: ASUS PG279Q dead panel

      I got problems on my monitor ASUS pg279q.can turn on , display asus logo,then connected to pc ,no display. display: no signal.press menu button,no OSD. detect it 5v,3,3v,2.5v on mainboard.onthe 2 point no voltages .may be MSP430g2533 IC problem ?
      Can be fix?please see pics
      Attached Files
      Last edited by linxz; 09-25-2020, 10:42 PM.

      Comment

      • linxz
        Member
        • Dec 2016
        • 24
        • Australia

        #4
        Re: ASUS PG279Q dead panel

        pics 2
        Attached Files

        Comment

        • linxz
          Member
          • Dec 2016
          • 24
          • Australia

          #5
          Re: ASUS PG279Q dead panel

          LED Flashing .
          Attached Files

          Comment

          • linxz
            Member
            • Dec 2016
            • 24
            • Australia

            #6
            Re: ASUS PG279Q dead panel

            pics4
            Attached Files
            Last edited by linxz; 09-27-2020, 04:43 AM.

            Comment

            • linxz
              Member
              • Dec 2016
              • 24
              • Australia

              #7
              Re: ASUS PG279Q dead panel

              pics5
              Attached Files

              Comment

              • Nasty76
                New Member
                • Apr 2023
                • 3
                • finland

                #8
                Any fix that panel? i have same issue

                Comment

                • Andreas_de
                  Member
                  • Jul 2024
                  • 15
                  • Deutschland

                  #9
                  Originally posted by linxz
                  Re: ASUS PG279Q dead panel

                  I got problems on my monitor ASUS pg279q.can turn on , display asus logo,then connected to pc ,no display. display: no signal.press menu button,no OSD. detect it 5v,3,3v,2.5v on mainboard.onthe 2 point no voltages .may be MSP430g2533 IC problem ?
                  Can be fix?please see pics
                  I have same voltages but my Asus pg279q can't be turned on. No standby light and no light on g-sync board. All fuses are tested ok. No short on the mainboard.
                  Reading uart from power control chip 430g2533 is successful. So chip is working. Pressing menu buttons caused different output on uart.

                  Does anybody know which chip controls the standby LEDs?

                  Does anybody know the voltages to the g-sync module. Especially the connector of the side of the board.

                  Thanks

                  Comment

                  • EDSON BARBOSA
                    New Member
                    • Jul 2025
                    • 1
                    • Brasil

                    #10
                    Originally posted by linxz
                    Re: ASUS PG279Q dead panel

                    I got problems on my monitor ASUS pg279q.can turn on , display asus logo,then connected to pc ,no display. display: no signal.press menu button,no OSD. detect it 5v,3,3v,2.5v on mainboard.onthe 2 point no voltages .may be MSP430g2533 IC problem ?
                    Can be fix?please see pics
                    i was change one capacitor 16v for 25v and work after that. this capacitor is for g-sync works .you can found at the tip it stays ,look capacitor 16v and change it .

                    Comment

                    • Andreas_de
                      Member
                      • Jul 2024
                      • 15
                      • Deutschland

                      #11
                      ISSUE SOLVED
                      I had same issue and replace the SMD capacitor (marked red). You can see on pictures. I replaced the capcity with a regular one. The smd capacitor is placed at the pcb where a lot of heat is during monitor is on. So I replaced with a regular one which can 105°C (marked green)

                      This cap is responsible for g-sync. The g-sync ad-on board is also responsible for standby voltage and standby control. if your monitor is dead (no standby), replace this cap.
                      Attached Files

                      Comment

                      • momaka
                        master hoarder
                        • May 2008
                        • 12175
                        • Bulgaria

                        #12
                        Interesting fix.
                        Just a curious question about that capacitor circled in red above - is that the original or is that the replacement?
                        From your post, I'm understanding it's the former. If so, that looks like a polymer capacitor and I'm curious if you actually checked it to see if/how it failed. Would be good to know if that really was the issue or if the heat in the area caused something else to temporarily get "fixed".

                        Comment

                        • Andreas_de
                          Member
                          • Jul 2024
                          • 15
                          • Deutschland

                          #13
                          Originally posted by momaka
                          Interesting fix.
                          Just a curious question about that capacitor circled in red above - is that the original or is that the replacement?
                          From your post, I'm understanding it's the former. If so, that looks like a polymer capacitor and I'm curious if you actually checked it to see if/how it failed. Would be good to know if that really was the issue or if the heat in the area caused something else to temporarily get "fixed".
                          SMD capacitor (marked red) is the original one, which had capacity loss. Measurement of this capacitor was around 50% capacity loss. the bad SMD cap has to be desoldered to get valid measurement. Cause there are some other caps in parallel to this bad cap .

                          I was wondering as well why a polymer cap was the bad cap. But it was the fault. Maybe ASUS had just bad luck with a bulk of that SMD caps. Thermal issue is the only reason I can imagine.

                          Comment

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