Identifying the problem with my Dell 2209WA

[Nikochan]

Hi everyone,

I've been trying to identify the problem with my Dell 2209WA, which is pretty much identical to the problem described in this thread for a Dell U2711. I also have a visible "smear" on the same (right) side of the display, just like the one in these images and the video posted for the U2711.





https://www.youtube.com/watch?v=O9kAt_8mpe0

I doubt that it's an issue with the panel itself, as when I run the LCD conditioning utility of the monitor, that smear isn't there at all, however it affects both the VGA and the DVI input. And before you ask, running the LCD conditioning doesn't make it disappear.

I have a suspicion that it has something to do with the circuitry and if it's something relatively easy to fix like replacing a few caps, I want to have a go, as I really love this monitor. Any ideas?

[rddube]

Re: Identifying the problem with my Dell 2209WA

Tried to google your problem and there are a few threads on the Dell website that discuss this kind of issue. Turns out that is seems to be a defective panel - might still be under guarantee?

I'd call Dell and let them know what I think - you never know. Even if the monitor is 6-7-8 years old, they buy these panels from third parties and might have a solution to propose to you.

In any event, here is the service manual in case you didn't have it.


Good luck.

[Nikochan]

Re: Identifying the problem with my Dell 2209WA

But if that's indeed a defective panel, which may be the case, why isn't the same defect present on the LCD conditioning screen (which basically displays various solid colors repeatedly to resolve image retention)? Could you post the links to those threads on the Dell website? I'd like to have a look at them myself.

BTW, the monitor is about 7 years old and naturally out of warranty, but I doubt Dell would offer anything but a replacement with a crappier model even if it wasn't.

[rddube]

Re: Identifying the problem with my Dell 2209WA

https://www.dell.com/community/Monit...r/td-p/2925390

The image attached is from this thread:

https://www.techpowerup.com/forums/t...s-this.167663/