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Old 06-17-2015, 09:07 PM   #24
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Join Date: Jun 2015
City & State: Kula, HI
My Country: USA
I'm a: Knowledge Seeker
Posts: 1
Thumbs up Re: Sony Bravia KDL-52S4100 No picture or Sound

First and foremost, I'd like to thank you all very very much for having this online discussion. It's the only place that I could find the information that I was looking for. I don't normally write to forums like this, but I'm so grateful for the information and I'm hoping it will help others as well.

As described toward the end of the above thread, the firmware needed to be updated to resolve this issue. I sincerely appreciate the link and instructions given by capkid and the clue from nomoresonys that you don't need to see a picture on the screen to resolve this issue. Using those two comments, helped me tremendously.

However, I still sturggled to make this work so if you're struggling too, don't give up cause in the end, it'll save you hundreds or thousands of dollars in buying a new tv.

Anyways, here's what I learned after looking at capkid's link:
1) It's important to do the fat 32 format thing. I thought I could just do a simple format but figured out that's not the case. Apparently, fat 32 allows the usb to work with tvs and other special devices. Anyways, just google how to format a usb to fat 32 and you'll get the info.
2) It seems that not all usb drives work. I spent almost a full day working with one usb and thought I was done for, but in desperation, I formatted a different usb to fat 32, did the instructions from capkid and it worked!
3) I'm not sure if the way to unzip the files had to be done in any particular way but I tried it first by just right clicking on the file and extracting it. That didn't seem to work and I knew this cause the icons weren't fancy, they were pretty plain looking. Then I tried winzip which was more complicated than I wanted it to be (I was working on this for hours so I was ready to get this done!). Then I used File Extractor and it was super easy and did what I needed it to.

So I sincerely hope this additional information helps others and prevents you from being discouraged. It was worth the 7 hours that I put into figuring this thing out cause I really didn't want to or have the money to spend on a new tv. My spouse would've appreciated it though! Good luck!
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