New Members - please post your introductions here

[lloydsgadgetrepair]

Good day everyone,
Thank you for accepting me, aspiring laptop board level technician,.
hoping for more knowledge and ideas from this forum,

more power!!!

[BeOneIT]

HI. Sam from Scotland.Hoping to find help for the seemingly endless laptops going to waste because of 1p components!

[darksridus]

Hello, my name is Driss

I'm a french guy (sorry for that xD)
I have grown up with pcs but i have to say the hardware part is not my speciality.
I have 40, one child, I work as IT consultant.
I have a PhD on remote sensing.
I love to run and i hate when my pc doesnt boot while everything was ok the day before

And i want to thank everyone who is sharing his knowledge to help others (especially the noobs like me)

Regards

[francisew]

I design and build all kinds of equipment...

Today I'm trying to recover critical data from my daily driver laptop- a 13" Dell XPS 7390 2-in-1.

What a disaster of a system. From day 1 it had numerous issues, like the display driver going through several years of recurring failures to recognize external displays (13" on board- failing to support external displays basically killed the ability to be productive). Then the external audio jack only working one time directly after each boot. Meaning anytime I wanted to connect external headphones the system needed to be rebooted. The battery life was only about an hour when first purchased. That was with their marketed '8-hour' estimated battery life.
Now it won't make it to the post screen. 😱 And I found out the hard way that rather than using nvme, it has an eMMC soldered directly onto the system main board. 🥺

Dell suggested I should send my system in to them. Then they said I need to back up all the data before they will try to help me. I pointed out that's impossible to do. Never again, Dell!

I'm hoping that I will be able to salvage the data, though I suspect it will be very difficult. I see that there's a bios dump on this forum... 🤞