Toshiba 55L310u Noise/Snow in Picture

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  • mmartell
    Badcaps Legend
    • Oct 2013
    • 3189
    • Canada

    #1

    Toshiba 55L310u Noise/Snow in Picture

    Tv works normal except for the green snow in the picture. Not everywhere at once maybe following darker shades or similar.

    Tcon is integrated in the panel boards but I did measure gamma 1-14 and they're ok. Also 1.3v and 3.3v present there. VREF is 16.3v.

    Main board processor is NOT a bga so it's not that but It may be failing internally.

    Thoughts on whether I should go with a replacement board or further investigate the tcon ?
    Attached Files
    Last edited by mmartell; 12-28-2020, 01:17 PM.
  • jjanssen7
    Badcaps Veteran
    • Nov 2012
    • 252
    • Canada

    #2
    Re: Toshiba 55L310u Noise/Snow in Picture

    play around with the LVDS cable... sometimes that style develops a dodgy connection. Looks like Tcon to me otherwise...

    Comment

    • mmartell
      Badcaps Legend
      • Oct 2013
      • 3189
      • Canada

      #3
      Re: Toshiba 55L310u Noise/Snow in Picture

      Don't see anything wrong with the cable definitely pulling and replugging doesn't make a difference.

      I should have said the artifacts are not seen at startup they appear within a couple of minutes of turning on so related to something heating up. I put a heatsink on the main processor didn't help.

      Could probably use a Flir camera but don't have one of those.

      Comment

      • mmartell
        Badcaps Legend
        • Oct 2013
        • 3189
        • Canada

        #4
        Re: Toshiba 55L310u Noise/Snow in Picture

        Had another very similar lvds cable on hand. Swapped it in and still had the sparklies.

        Assuming for a minute it's a tcon problem any suggestions on how to troubleshoot it ?

        Comment

        • mmartell
          Badcaps Legend
          • Oct 2013
          • 3189
          • Canada

          #5
          Re: Toshiba 55L310u Noise/Snow in Picture

          To try and eliminate the main board as the problem I Frankensteined in an RCA main board.

          Looks great if you're on LSD.

          I went into the service menu and can make changes to the panel type but of course there's no going back should I make the wrong choice...

          Have a few more candidates before I quit this approach.
          Attached Files

          Comment

          • dick_barton
            Badcaps Legend
            • Aug 2015
            • 6642
            • Wales

            #6
            Re: Toshiba 55L310u Noise/Snow in Picture

            I'm sure there was a problem very similar to this one sometime in the year which concluded that the fault was down to the mainboard and a replacement mainboard cured it.
            Willing to help but I'm no expert.

            Comment

            • mmartell
              Badcaps Legend
              • Oct 2013
              • 3189
              • Canada

              #7
              Re: Toshiba 55L310u Noise/Snow in Picture

              I am leaning toward mainboard too but was trying to get a decent pic from an alternate mainboard to rule out the tcon definitively.

              Comment

              • ikmpch
                Member
                • Jul 2020
                • 22
                • Canada

                #8
                Re: Toshiba 55L310u Noise/Snow in Picture

                Originally posted by mmartell
                I am leaning toward mainboard too but was trying to get a decent pic from an alternate mainboard to rule out the tcon definitively.
                I would suggest firmware update/reset for the tv main board first. If you can get the service manual, I would check all the components on the main board and also check voltages produced and sent to T-CON board. Good luck.

                Comment

                • mmartell
                  Badcaps Legend
                  • Oct 2013
                  • 3189
                  • Canada

                  #9
                  Re: Toshiba 55L310u Noise/Snow in Picture

                  Replacement main board produces the exact same issue. Problem must be on the tcon.

                  Comment

                  • nomoresonys
                    Badcaps Legend
                    • Jan 2013
                    • 12086
                    • U.S.

                    #10
                    Re: Toshiba 55L310u Noise/Snow in Picture

                    I think it's a tcon issue, just had a similar deal with a Sanyo, had the even horizontal lines, replacement tcon cleared it up.
                    Last edited by nomoresonys; 02-06-2021, 10:54 AM.

                    Comment

                    • matt88
                      New Member
                      • Sep 2020
                      • 1
                      • Brazil

                      #11
                      Re: Toshiba 55L310u Noise/Snow in Picture

                      Hello sorry guys new here could anyone please help me identify the problem of my toshiba power tv 44 inch

                      Comment

                      • mmartell
                        Badcaps Legend
                        • Oct 2013
                        • 3189
                        • Canada

                        #12
                        Re: Toshiba 55L310u Noise/Snow in Picture

                        Don't know how I missed this but this ic probably the gamma ic labelled i1991 is sensitive to temperature swings. Heating it causes the pic to bloom almost white and cooling it with a shot of upside down canned air snaps the pic back to beautiful with zero artifacts. It didn't feel hot to the touch though which I find odd.

                        I removed it and put it back and the pic looks great but the ic is roasting hot now, can't keep a finger on it.

                        Anyone know anything about this ic or know of an alternative ? It's a QFN32 package.

                        Comment

                        • mmartell
                          Badcaps Legend
                          • Oct 2013
                          • 3189
                          • Canada

                          #13
                          Re: Toshiba 55L310u Noise/Snow in Picture

                          And here's a pic of it...
                          Attached Files

                          Comment

                          • mmartell
                            Badcaps Legend
                            • Oct 2013
                            • 3189
                            • Canada

                            #14
                            Re: Toshiba 55L310u Noise/Snow in Picture

                            I put one of those thick heat transfer pads you find under YSUS boards on this ic and it's running HOT, the rubber is almost too hot to touch!

                            It's running though without artifacts but I'm afraid to leave it unattended in case it catches fire lol. Maybe these chips run very hot under normal operation ?

                            Edit: NOT normal. I was starting to see a darkish spot at the bottom of the lcd panel where the gamma ic is. Definitely running too hot!

                            If anyone has one of these I would like to purchase it instead of waiting for shipping from China as Aliexpress is the only place I can find it.
                            Last edited by mmartell; 02-08-2021, 01:38 PM. Reason: added more info

                            Comment

                            • jjanssen7
                              Badcaps Veteran
                              • Nov 2012
                              • 252
                              • Canada

                              #15
                              Re: Toshiba 55L310u Noise/Snow in Picture

                              I can look for one of those in my scrap TV pile and ship it to you... PM me if interested. I'm in Chilliwack, B.C.

                              Comment

                              • dick_barton
                                Badcaps Legend
                                • Aug 2015
                                • 6642
                                • Wales

                                #16
                                Re: Toshiba 55L310u Noise/Snow in Picture

                                Originally posted by matt88
                                Hello sorry guys new here could anyone please help me identify the problem of my toshiba power tv 44 inch
                                Hello Matt88
                                You will need to start your own thread and give as much information as possible ie description of the fault, any voltage readings taken, some photo's of your boards.
                                Willing to help but I'm no expert.

                                Comment

                                • mmartell
                                  Badcaps Legend
                                  • Oct 2013
                                  • 3189
                                  • Canada

                                  #17
                                  Re: Toshiba 55L310u Noise/Snow in Picture

                                  This has been resolved by changing out the IC in question.

                                  Big shout out to jjanssen7 for tossing one in the mail to me from a scrap set he had on hand.

                                  Thanks for everyone's input.

                                  Comment

                                  • nomoresonys
                                    Badcaps Legend
                                    • Jan 2013
                                    • 12086
                                    • U.S.

                                    #18
                                    Re: Toshiba 55L310u Noise/Snow in Picture

                                    Very nice save.

                                    Comment

                                    • ReeceyBurger123
                                      Never Give Up !
                                      • May 2014
                                      • 7325
                                      • Britain

                                      #19
                                      Re: Toshiba 55L310u Noise/Snow in Picture

                                      Nice one brilliant diagnoses, seeing a lot of panel mounted PCBs ending up faulty with Ic and ceramic cap faults, plus I hate working on them
                                      Please Do Not PM My Page Asking For Help Badcaps Is The Place For Advise, Page Linked For Business Reasons Only. Anyone Doing So Will Be Banned Instantly !

                                      https://www.facebook.com/Telford-Tel...7894576335359/

                                      Comment

                                      • mmartell
                                        Badcaps Legend
                                        • Oct 2013
                                        • 3189
                                        • Canada

                                        #20
                                        Re: Toshiba 55L310u Noise/Snow in Picture

                                        Hair dryer - handyman's secret weapon

                                        Yes not very practical to work on them with bench tools. I had to make a temporary bench with a couple of sawhorses and a piece of plywood so I could get the thing in position to be repaired.

                                        Comment

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