UHD TV displaying only one fourth of UHD Videos

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  • Samkville
    New Member
    • Aug 2020
    • 6
    • Canada

    #1

    UHD TV displaying only one fourth of UHD Videos

    Hello everyone. Got used LG UHD TV model number 49UB8200-UH. Everything work, but only one fourth (upper left corner) of any 4K/UHD video from USB flash, PC HDMI or streamed from Netflix 4K is shown on the screen. The screen is UHD (3840x2160). Tried all the different settings of the TV, nothing is solving the problem. Any thoughts of what could be the problem would be appreciated.
  • Diah
    Badcaps Legend
    • Feb 2013
    • 6353
    • Germany

    #2
    Re: UHD TV displaying only one fourth of UHD Videos

    Originally posted by Samkville
    Hello everyone. Got used LG UHD TV model number 49UB8200-UH. Everything work, but only one fourth (upper left corner) of any 4K/UHD video from USB flash, PC HDMI or streamed from Netflix 4K is shown on the screen. The screen is UHD (3840x2160). Tried all the different settings of the TV, nothing is solving the problem. Any thoughts of what could be the problem would be appreciated.
    could you show us the issue with photos on any source you use for signal???

    Comment

    • Samkville
      New Member
      • Aug 2020
      • 6
      • Canada

      #3
      Re: UHD TV displaying only one fourth of UHD Videos

      https://photos.google.com/photo/AF1Q...VR9BVo5aWKlDIt


      https://photos.google.com/photo/AF1Q...xMnEt2g6eYnsAD


      https://photos.google.com/photo/AF1Q...YMF2ImjSbjLPdL



      Thanks for responding, the third photo shows only one fourth of the original 4K video which is on the USB flash drive (the sound is playing)

      Comment

      • dick_barton
        Badcaps Legend
        • Aug 2015
        • 6642
        • Wales

        #4
        Re: UHD TV displaying only one fourth of UHD Videos

        Can't get access to photo's. Always better to add them as attachment to your post so that they remain on this thread.
        Willing to help but I'm no expert.

        Comment

        • Diah
          Badcaps Legend
          • Feb 2013
          • 6353
          • Germany

          #5
          Re: UHD TV displaying only one fourth of UHD Videos

          Originally posted by Samkville
          Thanks for responding, the third photo shows only one fourth of the original 4K video which is on the USB flash drive (the sound is playing)
          edit your post by clicking go advance then upload over here

          Comment

          • Samkville
            New Member
            • Aug 2020
            • 6
            • Canada

            #6
            Re: UHD TV displaying only one fourth of UHD Videos

            Thanks in advance, Photos uploaded
            Attached Files

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            • Diah
              Badcaps Legend
              • Feb 2013
              • 6353
              • Germany

              #7
              Re: UHD TV displaying only one fourth of UHD Videos

              Originally posted by Samkville
              Thanks in advance, Photos uploaded
              you have wrong picture setting ( overscan need to turn off ) or (Format make it fit always to 16:9)

              also play video HD not 4K and then pause the video and access the player setting change the things i wrote before.

              edit... also maybe the ex owner was played XXXL movies LOL and had zoom in... so need to zoom out again... if you couldn't find how make reset to the tv
              Last edited by Diah; 12-15-2020, 03:09 PM.

              Comment

              • Samkville
                New Member
                • Aug 2020
                • 6
                • Canada

                #8
                Re: UHD TV displaying only one fourth of UHD Videos

                Thanks Diah. I already tried all the above, nothing worked.

                Comment

                • Diah
                  Badcaps Legend
                  • Feb 2013
                  • 6353
                  • Germany

                  #9
                  Re: UHD TV displaying only one fourth of UHD Videos

                  Originally posted by Samkville
                  Thanks Diah. I already tried all the above, nothing worked.
                  then its normal as your set didn't support 4K video via USB.
                  read yours TV specification / CONNECTIVITY

                  Comment

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