UHD TV displaying only one fourth of UHD Videos

[Samkville]

Hello everyone. Got used LG UHD TV model number 49UB8200-UH. Everything work, but only one fourth (upper left corner) of any 4K/UHD video from USB flash, PC HDMI or streamed from Netflix 4K is shown on the screen. The screen is UHD (3840x2160). Tried all the different settings of the TV, nothing is solving the problem. Any thoughts of what could be the problem would be appreciated.

[Diah]

Re: UHD TV displaying only one fourth of UHD Videos

Hello everyone. Got used LG UHD TV model number 49UB8200-UH. Everything work, but only one fourth (upper left corner) of any 4K/UHD video from USB flash, PC HDMI or streamed from Netflix 4K is shown on the screen. The screen is UHD (3840x2160). Tried all the different settings of the TV, nothing is solving the problem. Any thoughts of what could be the problem would be appreciated.

could you show us the issue with photos on any source you use for signal???

[Samkville]

Re: UHD TV displaying only one fourth of UHD Videos

https://photos.google.com/photo/AF1Q...VR9BVo5aWKlDIt


https://photos.google.com/photo/AF1Q...xMnEt2g6eYnsAD


https://photos.google.com/photo/AF1Q...YMF2ImjSbjLPdL



Thanks for responding, the third photo shows only one fourth of the original 4K video which is on the USB flash drive (the sound is playing)

[dick_barton]

Re: UHD TV displaying only one fourth of UHD Videos

Can't get access to photo's. Always better to add them as attachment to your post so that they remain on this thread.

[Diah]

Re: UHD TV displaying only one fourth of UHD Videos

Thanks for responding, the third photo shows only one fourth of the original 4K video which is on the USB flash drive (the sound is playing)

edit your post by clicking go advance then upload over here

[Samkville]

Re: UHD TV displaying only one fourth of UHD Videos

Thanks in advance, Photos uploaded

[Diah]

Re: UHD TV displaying only one fourth of UHD Videos

Thanks in advance, Photos uploaded

you have wrong picture setting ( overscan need to turn off ) or (Format make it fit always to 16:9)

also play video HD not 4K and then pause the video and access the player setting change the things i wrote before.

edit... also maybe the ex owner was played XXXL movies LOL and had zoom in... so need to zoom out again... if you couldn't find how make reset to the tv

[Samkville]

Re: UHD TV displaying only one fourth of UHD Videos

Thanks Diah. I already tried all the above, nothing worked.

[Diah]

Re: UHD TV displaying only one fourth of UHD Videos

Thanks Diah. I already tried all the above, nothing worked.

then its normal as your set didn't support 4K video via USB.
read yours TV specification / CONNECTIVITY