Need help troubleshooting

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  • rbtsmpsn
    New Member
    • May 2020
    • 4
    • United States

    #1

    Need help troubleshooting

    I was referred to this forum to hopefully get some input with an issue I'm having with my tv.
    Sony XBR-65X810C
    Solid light colors have cloudy darker areas. Very noticeable on full screen solid colors, especially light colors. Whites have a bluish cast. All colors have a bluish cast. The attached photo is a pure white test image being played from YouTube. It's a bit exaggerated due to taking the picture with my phone. But you can see the dark areas and the blue cast.
    Any suggestions as to what I should look at?

    Thanks so much.
    Attached Files
  • neilc6
    Badcaps Legend
    • Nov 2015
    • 1550
    • Canada

    #2
    Re: Need help troubleshooting

    Looks like this model uses the backlight led modules that turn blue. Large round flat lens with four black dots.

    https://www.shopjimmy.com/sony-svy65...br-65x810c.htm

    https://www.badcaps.net/forum/showthread.php?t=80139

    https://ap.community.sony.com/s/ques...language=en_US
    Last edited by neilc6; 05-19-2020, 10:46 PM.

    Comment

    • rbtsmpsn
      New Member
      • May 2020
      • 4
      • United States

      #3
      Re: Need help troubleshooting

      I actually contacted Shop Jimmy thinking it was a backlight problem. I attached the picture when I contacted them. This is the reply I got from them:
      That's actually a pretty odd image to see. Looks like the backlights might be getting too much power. Typically we'd see an issue like this AFTER swapping out the LEDs, normally due to reflective sheets that sit on top of the LEDs not being correctly installed. Super weird to see this sort of issue so I'm not 100% sure what the cause might be.
      They suggested I post here for input.

      Comment

      • nomoresonys
        Badcaps Legend
        • Jan 2013
        • 12088
        • U.S.

        #4
        Re: Need help troubleshooting

        Backlights turned blue from being over-driven, would be my guess if so they need replaced and the backlights NOT brightness need to be turned down as far as tolerable, some do current mods with resistor/s.
        Last edited by nomoresonys; 05-19-2020, 10:49 PM.

        Comment

        • dick_barton
          Badcaps Legend
          • Aug 2015
          • 6642
          • Wales

          #5
          Re: Need help troubleshooting

          I would tend to agree that the leds are turning blue as said above.
          Willing to help but I'm no expert.

          Comment

          • rbtsmpsn
            New Member
            • May 2020
            • 4
            • United States

            #6
            Re: Need help troubleshooting

            Thanks for the input.
            Much appreciated.

            Comment

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