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Samsung PN51E6500DF won't display any image. Diagnostic advice requested

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    Samsung PN51E6500DF won't display any image. Diagnostic advice requested

    First off, all you guys who help out on here are rock stars. I'd gladly donate to a beer fund or perhaps even just this forum if that helps, but you guys deserve major respect for donating your time to help us less in the know.

    So here's where I'm at.

    Samsung PN51E6500DF. Similar I think to the 51E550, and other E models.
    Friends TV who gave it to me. One day he just heard a loud POP and screen went blank.

    Here's what I know:
    1) when plugged in Red LED blinks 5 times to indicate turn on procedure. PS-ON goes low everytime. It will turn off as well (ps-on goes high) from IR remote commands. All the low voltages are within spec on the power supply. VS-On will not activate (or does just momentarily but detects fault and turns off).

    2) I can not get sound to come on. Haven't tried using an HDMI input, but there is no startup jingle. Could be this TV never had it? could be turned off in settings? Could be that after fault detection of panel it does not complete startup routine. not sure.

    3) Tried disconnecting the Power to the X Buffer? (directly right of powersupply). Still no sound or picture of any kind. Also disconnected power to X/Y main (though traditionally just a Y-main, I think they combined the units on these somewhat newer boards. I believe disconnecting either of these boards causes a fault in the control board (long 5 second blink).

    5) Tried the Service mode jumper on the mainboard (pin 3/4). Still shows long green light (5 seconds, off 1 second, on 5, off 1). I recall reading in forums this is DRIVE reset. No picture at all, no flicker, no nothing.

    6) absolutely no cracks on panel

    7) I also tried service mode and additionally jumpered VS-On. VS-on then powers up VS and shows 209V and 58v for VA. There is a contact pad on the X-buffer board, something Xout, it however reads 12.9V. Vs pad on x/y main reads the same 209v.

    So, now I'm not sure where to go. It's tough with this newer board that does not stay on when the control board detects a fault. Also strange that with VS voltage on I still get absolutely no image. No flicker, no nothing.

    Who can guide me on how to proceed next. I was going to switch to pulling the x/y main and checking all the fets under the heatsinks, but just wondering what other troubleshooting I should try first.

    I also have a pocket oscilloscope I can use. It has a probe and 10x switch. I haven't used it much (mainly car diagnosis), but in my first 3 years of engineering I did a few projects with their larger scopes, so understand how to set triggers, time scale, etc.
    Attached Files
    Last edited by mtnickel; 01-31-2017, 02:20 PM.

    #2
    Re: Samsung PN51E6500DF won't power on. Diagnostic advice requested

    To be fair, the TV is backside down, so haven't watched it SUPER closely during all potential startup sequences with various connectors on or not. I did watch the bottom 3rd of the screen (hanging over edge) for most of them though.

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      #3
      Re: Samsung PN51E6500DF won't display any image. Diagnostic advice requested

      Check for shorts on X and Ymain boards.
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        #4
        Re: Samsung PN51E6500DF won't display any image. Diagnostic advice requested

        Originally posted by ReeceyBurger123 View Post
        Check for shorts on X and Ymain boards.
        Any specific areas? Transistors mostly?

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          #5
          Re: Samsung PN51E6500DF won't display any image. Diagnostic advice requested

          On the Y-main board i've found 2 Transistors that are a dead short.I didn't remove them from the board and test. I marked the IC Type on the heatsink where it is. One started at 7ohms and quickly went to 0 (gate to drain, source to drain was dead short always). The other was a dead short across all three, but again, that's with circuit in place.

          Should I start with replacing this Y-main board? Anything else I can check? didn't find any dead shorts on the Power supply board.

          Anyone know the common problems on these slightly newer plasmas? don't want to just start the roulette of board replacement unless they are pretty cheap.
          Attached Files

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            #6
            Re: Samsung PN51E6500DF won't display any image. Diagnostic advice requested

            Ok, X/Y main board arrived and I threw it in. SUCCESS!

            I was concerned as it still did not have any startup sound. I think perhaps the feature just may be turned off. Or even the speakers may be turned off as a soundbar was in use instead. Crazy too that the power supply has no physical relays. So plugging this thing in resulted in absolutely no sound. haha. But picture and screen up and running. Happy camper here.

            Board was only $15US shipped too which is a nice treat!

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              #7
              Re: Samsung PN51E6500DF won't display any image. Diagnostic advice requested

              Nice fix!

              Comment


                #8
                Re: Samsung PN51E6500DF won't display any image. Diagnostic advice requested

                Looks like zero fans. Possibly an overheating transistor...
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