SAMSUNG UE55TU7002KXXH rebooting

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  • unimatrix93
    Badcaps Veteran
    • Oct 2021
    • 338
    • Magyarország

    #1

    SAMSUNG UE55TU7002KXXH rebooting

    Hello everyone, I'm working on a Samsung TV that constantly rebooting.

    MB/PSU unit: BN9654185QE

    It loads up to the main menu then as soon as the backlight goes brighter it reboots.

    First I suspected the LCD panel, so a disconnected the LCD display from the mainboard but did the same thing.

    Then I removed the backlight connector which only delayed the bootloop by a minute maybe, I know it because I test it with the remote, it does gives the menu sounds a bit longer.

    Also I have to note, that the MB/PSU combo gives out a very noticible chirping noise like it's trying to start up.

    So even with the BL and LCD connector removed I can still hear the boot sound every 10-15 sec or so. So it's still rebooting with the disconnected.

    I guess it's a mainboard issue, is there anything I should check before replacing the MB?

    Thank you in advance.
  • Answer selected by unimatrix93 at 04-28-2025, 01:26 AM.
    lotas
    Badcaps Legend
    • Jan 2016
    • 4451
    • Russia

    The link doesn't open for me...
    Look at these options
    COS722, TLV9062​

    Comment

    • unimatrix93
      Badcaps Veteran
      • Oct 2021
      • 338
      • Magyarország

      #2
      So I did some measurements on the mainboard and noticed that I have a low resistance to ground (38ohm) on L88.
      The test point is marked BV097_PW2.
      I measure 0.90V on it during startup.
      The Ic next to it is a A0Z2255LQI DC/DC buck regulator and the inductor is connected to the LX pins of it.

      The IC has 12V VCC, which is supplied properly.

      Is this working properly or something is off?
      Click image for larger version

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ID:	3610970
      Last edited by unimatrix93; 04-09-2025, 02:51 AM.

      Comment

      • lotas
        Badcaps Legend
        • Jan 2016
        • 4451
        • Russia

        #3
        Originally posted by unimatrix93
        So I did some measurements on the mainboard and noticed that I have a low resistance to ground (38ohm) on L88.
        The test point is marked BV097_PW2.
        I measure 0.90V on it during startup.
        The Ic next to it is a A0Z2255LQI DC/DC buck regulator and the inductor is connected to the LX pins of it.

        The IC has 12V VCC, which is supplied properly.

        Is this working properly or something is off?
        Click image for larger version

Name:	PXL_20250409_084219418.jpg
Views:	96
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ID:	3610970
        Everything is correct, low resistance and low voltage is the power supply for the SoC (processor) core.

        Comment

        • unimatrix93
          Badcaps Veteran
          • Oct 2021
          • 338
          • Magyarország

          #4
          Originally posted by lotas

          Everything is correct, low resistance and low voltage is the power supply for the SoC (processor) core.
          Ah so this is the power supply of the SoC. Now it makes sense.

          Any idea what could cause this issue?
          I measuring fluctuating voltages on the backlight.
          The board specifies 112V for 55' model like mine, but I measure 123V on it while its working and when it flashes and shuts down, I measure 80V then it quickly climbs up to 150V, then goes back to 123V while working again for a couple of seconds.

          Comment

          • lotas
            Badcaps Legend
            • Jan 2016
            • 4451
            • Russia

            #5
            With the panel disconnected, you need to put a jumper, check these electrolytes...
            Attached Files

            Comment

            • unimatrix93
              Badcaps Veteran
              • Oct 2021
              • 338
              • Magyarország

              #6
              Originally posted by lotas
              With the panel disconnected, you need to put a jumper, check these electrolytes...
              Click image for larger version

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              I did some measurements based on the photo you made.
              I also made the jumper where you showed.
              Since my board looks different, I don't know where is the middle capacitor is on my board.
              Click image for larger version

Name:	PXL_20250410_125820872.jpg
Views:	84
Size:	1.82 MB
ID:	3612022

              Comment

              • lotas
                Badcaps Legend
                • Jan 2016
                • 4451
                • Russia

                #7
                Then you don't need to look for the middle capacitor, since the boards are different, check the ones you have and what is the voltage on the power capacitor (PFC) in standby mode and in operating mode?

                Comment

                • unimatrix93
                  Badcaps Veteran
                  • Oct 2021
                  • 338
                  • Magyarország

                  #8
                  Originally posted by lotas
                  Then you don't need to look for the middle capacitor, since the boards are different, check the ones you have and what is the voltage on the power capacitor (PFC) in standby mode and in operating mode?
                  393V on both standby and operating mode.
                  Click image for larger version

Name:	PXL_20250410_125820872.jpg
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Size:	1.83 MB
ID:	3612133

                  CX8015 - 0v
                  CX8025 -0V
                  CP8015 275V
                  CM816 - 10.43V
                  CM813 - 20V
                  CM862 - 218V
                  CM853 - 12V
                  C9105 - 13V
                  C9101C - 197V
                  Attached Files
                  Last edited by unimatrix93; 04-10-2025, 08:42 AM. Reason: Added more measurements and photo of board

                  Comment

                  • lotas
                    Badcaps Legend
                    • Jan 2016
                    • 4451
                    • Russia

                    #9
                    So your PFC is working, check those capacitors for capacity and esr, with a jumper and the panel disconnected, how does the TV behave?


                    Have you checked the HDMI, USB, and LAN ports for low or short circuits on the signal lines?​
                    Last edited by lotas; 04-10-2025, 08:46 AM.

                    Comment

                    • unimatrix93
                      Badcaps Veteran
                      • Oct 2021
                      • 338
                      • Magyarország

                      #10
                      Originally posted by lotas
                      So your PFC is working, check those capacitors for capacity and esr, with a jumper and the panel disconnected, how does the TV behave?
                      I proceed to check the capacity (I don't have an ESR meter at hand sadly).
                      With the jumper on and the panel disconnected, the backlight stayed on for a long 2 minutes, at high brigthness. The tv responded to my remote commands, bleeping with menu sounds, then it went into restarting again. The difference is that the backlight had much higher brightness and it the tv were stable for 2 minutes instead of a few seconds.

                      Also, no short on the signal lines you mentioned.
                      Last edited by unimatrix93; 04-10-2025, 08:55 AM.

                      Comment

                      • lotas
                        Badcaps Legend
                        • Jan 2016
                        • 4451
                        • Russia

                        #11
                        I think you have over-powered the backlight, check...
                        Attached Files

                        Comment

                        • unimatrix93
                          Badcaps Veteran
                          • Oct 2021
                          • 338
                          • Magyarország

                          #12
                          Originally posted by lotas
                          I think you have over-powered the backlight, check...
                          Yes, you are right, I measure 170-200V on the discharge pins while the backlight is trying to stabilise.

                          Also I found something suspicious:
                          Click image for larger version

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                          This small ceramic cap is next to the IC marked DI02072 which is right next to the backlight connector.

                          Comment

                          • unimatrix93
                            Badcaps Veteran
                            • Oct 2021
                            • 338
                            • Magyarország

                            #13
                            I found the schematic of the IC.

                            Also turned out that the burned component is a resistor. I removed it from the circuit and I measure low resistance (53ohm) to ground on all of the non-GND pins of the IC.
                            Could this be the issue?

                            Comment

                            • lotas
                              Badcaps Legend
                              • Jan 2016
                              • 4451
                              • Russia

                              #14
                              Where is it located, in the backlight chain? You can take a look at a high-quality photo.

                              Comment

                              • unimatrix93
                                Badcaps Veteran
                                • Oct 2021
                                • 338
                                • Magyarország

                                #15
                                Originally posted by lotas
                                Where is it located, in the backlight chain? You can take a look at a high-quality photo.
                                Click image for larger version

Name:	PXL_20250411_095850698.jpg
Views:	85
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ID:	3612722
                                As far as I can see, it's part of the backlight. I desoldered the IC to measure it's pins outside of the circuit and indeed the GND leg has 56ohm resistance to all other leg on it.

                                Comment

                                • lotas
                                  Badcaps Legend
                                  • Jan 2016
                                  • 4451
                                  • Russia

                                  #16
                                  Replace it. It also relates to backlight adjustment... But which resistor burned out, what should its resistance be?
                                  Attached Files
                                  Last edited by lotas; 04-11-2025, 05:38 AM.

                                  Comment

                                  • unimatrix93
                                    Badcaps Veteran
                                    • Oct 2021
                                    • 338
                                    • Magyarország

                                    #17
                                    Originally posted by lotas
                                    Replace it. It also relates to backlight adjustment... But which resistor burned out, what should its resistance be?
                                    R170, the one missing between the cap and the resistor.

                                    I can measure 140kohm on it, but since it let out magick smoke, the resistance of it might changed.

                                    I couldn't find the exact IC on any supplier sadly, maybe using something else with similar attributes could work?

                                    Comment

                                    • lotas
                                      Badcaps Legend
                                      • Jan 2016
                                      • 4451
                                      • Russia

                                      #18
                                      You can take a high-quality photo of this microcircuit.

                                      Comment

                                      • unimatrix93
                                        Badcaps Veteran
                                        • Oct 2021
                                        • 338
                                        • Magyarország

                                        #19
                                        Originally posted by lotas
                                        You can take a high-quality photo of this microcircuit.
                                        Click image for larger version

Name:	PXL_20250411_124534828.jpg
Views:	81
Size:	7.89 MB
ID:	3612830

                                        I hope this clear enough.

                                        Comment

                                        • lotas
                                          Badcaps Legend
                                          • Jan 2016
                                          • 4451
                                          • Russia

                                          #20
                                          The marking is not visible in the photo, is it DIO2072?

                                          Comment

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