SONY Bravia KLV-32s200a MultiSystem Problem

[mamanaia]

I have the above type of T.V. that was purchased in Thailand and used there for 3 years. Since the manual and information I saw said it was multi-system compatible, I shipped it to Costa Rica where I have tried to use it. I get a picture, but I do not get any sound. I have searched the menus, but I can't find anything suggesting I need to change settings for it to work here.

The VHF/UHF connector on the T.V. is the Asian style connector, but in Costa Rica, they use North American coaxial cable. I purchased a simple cable plug adapter at radio shack.

Do I need some other cable adapter that connects the coaxial to the T.V. or is there a setting change I need to make on the T.V.?

Thanks in advance for any advice.

[switch998]

Re: SONY Bravia KLV-32s200a MultiSystem Problem

test your tv out with a DVD or VHS player, if there's still no sound then the only think I can think of is a cold solder that is now causing problems due to an altitude change.

[mamanaia]

Re: SONY Bravia KLV-32s200a MultiSystem Problem

I have been using the T.V. with a DVD player since it arrived in Costa Rica without any sound problems, so that does not appear to be the issue.

I tried to set it up again just after posting and I notice I get sound on 2 channels, but not the other 60 channels or so.

[Tvbob]

Re: SONY Bravia KLV-32s200a MultiSystem Problem

Try doing an auto scan, are you getting analog or digital channels. does it have sap settings

[mamanaia]

Re: SONY Bravia KLV-32s200a MultiSystem Problem

I did the auto scan. It looked for VHF Low, High and UHF channels. Not sure what you mean by digital beyond that. Also not sure what a sap setting is and where I might find that.

[PlainBill]

Re: SONY Bravia KLV-32s200a MultiSystem Problem

I did the auto scan. It looked for VHF Low, High and UHF channels. Not sure what you mean by digital beyond that. Also not sure what a sap setting is and where I might find that.

SAP = Secondary Audio Program. Check the sound menus for the settings. The TV may be set to use the audio on the secondary audio channel.

PlainBill

[mamanaia]

Re: SONY Bravia KLV-32s200a MultiSystem Problem

Unless I'm missing it somewhere, there is no SAP option. I even tried to reset manufacturer settings. I get sound on 3 channels and no sound on over 60 channels.

[PlainBill]

Re: SONY Bravia KLV-32s200a MultiSystem Problem

Unless I'm missing it somewhere, there is no SAP option. I even tried to reset manufacturer settings. I get sound on 3 channels and no sound on over 60 channels.

Well, I just went to Sony's support page for that model and downloaded the manual. It definitely has SAP capability, unfortunately I can't read much of the manual.

PlainBill

[mamanaia]

Re: SONY Bravia KLV-32s200a MultiSystem Problem

I also went to the support page, but the model they show has manuals for Latin America, U.S. and Canada. I bought the T.V. in Thailand 3 years ago. The Thai support site no longer has the model listed for support.

[mamanaia]

Re: SONY Bravia KLV-32s200a MultiSystem Problem

Okay. I've finally found my manual (misplaced after the move). I looked at it, and now I've figured out that the sound problem may be due to a weak signal from the coaxial cable. That is why I don't get an SAP option right now. It appears that a weak signal only allows mono output and doesn't give me choices.

My landlady is planning to replace the cable wire, so I will report back if this solves the problem.

Thanks for the advice.