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Problem with Nitro AN517-41

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  • nick_rusev
    Member
    • Aug 2016
    • 10
    • Bulgaria

    #1

    Problem with Nitro AN517-41

    There is a problem with the laptop. The laptop was working just fine. When I replaced the original display(BOE NE173QHM-NY6 V8.0) with a new one(BOE NE173QHM-NY2 V8.0), it started making problems. It tried to start - the keyboard lighted from left to right and tried to turn on but the display was just black. I waited for 10-15 seconds and I turned it off from the power button. Then I replaced the display back again to the original one and tried turning it on but it just lights the keyboard up and immediately shuts down. Could the problem be because I didn't wait long enough for the BIOS to update and the DMI part of the BIOS got damaged? And if this is the case, is it restorable and how could i fix it? Thanks in advance!
  • Vesko356
    VIP Moderator
    • Aug 2018
    • 4386
    • Bulgaria 🇧🇬
    • Gadget & motorcycle addicted

    #2
    Re: Problem with Nitro AN517-41

    Originally posted by nick_rusev
    There is a problem...
    Most probably you didn't disconnect the battery before playing with the screen (connector), did you?
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    Comment

    • nick_rusev
      Member
      • Aug 2016
      • 10
      • Bulgaria

      #3
      Re: Problem with Nitro AN517-41

      I did remove it before changing the display.

      Comment

      • nick_rusev
        Member
        • Aug 2016
        • 10
        • Bulgaria

        #4
        Re: Problem with Nitro AN517-41

        Originally posted by Vesko356
        Most probably you didn't disconnect the battery before playing with the screen (connector), did you?
        I did remove it before changing the display.

        Comment

        • Vesko356
          VIP Moderator
          • Aug 2018
          • 4386
          • Bulgaria 🇧🇬
          • Gadget & motorcycle addicted

          #5
          Re: Problem with Nitro AN517-41

          Originally posted by nick_rusev
          I did remove it before changing the display.
          Good for you, otherwise all kind of problems can happens.
          In general, since the laptop was working properly before, changing the display alone should not cause any problems, especially since even the model and characteristics of the new and old screens are almost the same. And since the battery has been also disconnected as it should be at this procedure, there is no reasonable explanation of what is happening.
          ----------------------------------------------------------------------------------------------------------------------------------------------------------
          All donations to Badcaps are welcome.
          Become a Badcaps supporter
          >>>>> click on this link to donate <<<<<
          Thanks to all supporters.
          ----------------------------------------------------------------------------------------------------------------------------------------------------------
          Doctrina est fructus dulcis, radicis amarae.
          .

          Comment

          • mgourgios
            Member
            • Nov 2018
            • 47
            • Greece

            #6
            Hello.

            I need to repair this laptop which was bricked by the customer with custom mod bios or something and has no backup of course.
            The laptop powers on without image.

            Laptop Info:
            ACER NITRO 5 AN517 N20C2 (AN517-41-R9S5)
            Mobo: GH53Z LA-L031P
            S/N: NHQBHEV00311218EAD3400

            Thank you.

            Comment


            • peste
              peste commented
              Editing a comment
              post merged..next time look for a thread with the name and model, motherboard model of the laptop, and post there, if you can't find it, then make a new thread..
          • EasyPeasyMK
            New Member
            • Dec 2025
            • 3
            • Germany

            #7
            Hello,

            I’m looking for a working 16MB SPI BIOS dump for the following laptop:

            Model: Acer Nitro 5 AN517-41
            Board / Model No: N20C2
            CPU: AMD Ryzen 7, 5000 Series (Cezanne)
            BIOS chip: Winbond W25Q128JVSQ (1.8V, 16MB)
            Programmer: CH341A (with 1.8V adapter) Problem:


            The laptop has no display output (black screen).
            Fans spin, power LED is on, but no image on internal or external display. What I already tried:
            • Read and backed up the original BIOS (16MB dump available)
            • Acer BIOS update package contains an 18MB abobios.bin, not SPI-flashable
            • UEFITool reports “UEFI volume not found” (common for this AMD Acer model)
            • BIOS was flashed externally, but system still shows no image
            What I need:
            • A known-good 16MB SPI BIOS dump for AN517-41 / N20C2
            • Same board revision / Ryzen 5000 platform
            • Dump must be exactly 16,777,216 bytes

            If someone has:
            • a tested dump
            • or can share a clean/full SPI image
            • or is willing to help reconstruct a working BIOS

            I can provide my original backup dump if needed.

            I would really appreciate your help.

            Thank you in advance!

            Comment


            • peste
              peste commented
              Editing a comment
              post merged..next time look for a thread with the name and model, motherboard model of the laptop, and post there, if you can't find it, then make a new thread..
          • peste
            Super Moderator
            • Dec 2016
            • 15059
            • ROMANIA

            #8
            post S/N,,etc.

            post the contents of the bios chip even if it is corrupted..
            If you have found our forum useful please consider supporting us. Subscribe for a small monthly fee and receive extra benefits including our boardview / schematic archive.

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            Comment

            • EasyPeasyMK
              New Member
              • Dec 2025
              • 3
              • Germany

              #9
              SN: NHQBHEG00213209FD53400

              I can't upload the .bin

              Comment

              • peste
                Super Moderator
                • Dec 2016
                • 15059
                • ROMANIA

                #10
                Originally posted by EasyPeasyMK
                SN: NHQBHEG00213209FD53400

                I can't upload the .bin
                archive it with winrar or 7 zip
                If you have found our forum useful please consider supporting us. Subscribe for a small monthly fee and receive extra benefits including our boardview / schematic archive.

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                Comment

                • EasyPeasyMK
                  New Member
                  • Dec 2025
                  • 3
                  • Germany

                  #11
                  Okay thanks, this is my Backup from Bios
                  Attached Files

                  Premium supporters get full download access and other benefits.

                  Comment

                  • konovalec85
                    Member
                    • Sep 2018
                    • 15
                    • Украина

                    #12
                    Acer Nitro AN517-41-R2HB
                    Model:N20C2
                    S/N: NHQBHEV00V14117D153400
                    GA53Z LA-L031P REV 1B
                    The laptop turns on, but there is no initialization, the keyboard backlight works, there is no image.
                    I found a dump on Google. Well, the size is too big. 16385kb My file size is 16384
                    Maybe someone can help with another working bios dump
                    Attached Files

                    Premium supporters get full download access and other benefits.

                    Comment

                    • Stf69 Lucky
                      New Member
                      • Jan 2025
                      • 1
                      • Germany

                      #13

                      Hello and happy new year , i Need help with an Acer nitro5 .
                      I writed a new bios but i have no Image , laptop start normal i hear the Windows Sound ist stable but no Image and HDMI no Image to
                      how can it be posible ? Something Wrong with bios i think
                      can someone Make a clean bios for this model ?
                      An517-41-r2u9. Its an ryzen7 5gen with and rtx 3080

                      Comment

                      • SMDFlea
                        Super Moderator
                        • Jan 2018
                        • 23650
                        • UK

                        #14
                        Originally posted by Stf69 Lucky
                        Hello and happy new year , i Need help with an Acer nitro5 .
                        I writed a new bios but i have no Image , laptop start normal i hear the Windows Sound ist stable but no Image and HDMI no Image to
                        how can it be posible ? Something Wrong with bios i think
                        can someone Make a clean bios for this model ?
                        An517-41-r2u9. Its an ryzen7 5gen with and rtx 3080
                        Post the laptop serial number, original bios backup and motherboard model number .Please familiarise yourself with the forum rules - https://www.badcaps.net/forum/troubl...before-posting

                        Comment

                        • huzo
                          • Sep 2014
                          • 200
                          • CROATIA
                          • electronics mostly,gaming, keyboadr and accordeon player

                          #15
                          Guys,did someone manage to solve this problem? I have the same issue! The screen was broken , i got the new one, and from that moment on the board does not POST! Caps lock doesn't work,no image, HDMI dead too.. What could cause the board to die after replacing the screen?? Ofcourse i disconnected the battery and PSU...I tried a dump found here,but maybe i need to upload my original to have it repaired? But why would bios image die after replacing the screen?

                          I have only keyboard light...

                          Comment

                          • peste
                            Super Moderator
                            • Dec 2016
                            • 15059
                            • ROMANIA

                            #16
                            Originally posted by huzo
                            Guys,did someone manage to solve this problem? I have the same issue! The screen was broken , i got the new one, and from that moment on the board does not POST! Caps lock doesn't work,no image, HDMI dead too.. What could cause the board to die after replacing the screen?? Ofcourse i disconnected the battery and PSU...I tried a dump found here,but maybe i need to upload my original to have it repaired? But why would bios image die after replacing the screen?

                            I have only keyboard light...
                            Have you tried turning on the laptop again, without the display...or with the original display...does it turn on???
                            If you have found our forum useful please consider supporting us. Subscribe for a small monthly fee and receive extra benefits including our boardview / schematic archive.

                            It only takes 1 minute:
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                            Comment

                            • huzo
                              • Sep 2014
                              • 200
                              • CROATIA
                              • electronics mostly,gaming, keyboadr and accordeon player

                              #17
                              Yeah ofcourse, without the display, with old display,not working...Fans spin, cpu,gpu gets hot,keyboard lights are on, but no post..I don't get the +LCDVDD, INWPWRB+ is present...What else could lock the board unusable? Is there some protection as on apple devices? Can i post here the dump , maybe you can check it? I noticed there is a smaller bios chip , That's probably the GPU bios? i am not at home to check on the schematics...What could cause the board to have no picture? Is there a lock of some sort?
                              Attached Files

                              Premium supporters get full download access and other benefits.

                              Comment

                              • SMDFlea
                                Super Moderator
                                • Jan 2018
                                • 23650
                                • UK

                                #18
                                Originally posted by huzo
                                Guys,did someone manage to solve this problem? I have the same issue! The screen was broken , i got the new one, and from that moment on the board does not POST! Caps lock doesn't work,no image, HDMI dead too.. What could cause the board to die after replacing the screen?? Ofcourse i disconnected the battery and PSU...I tried a dump found here,but maybe i need to upload my original to have it repaired? But why would bios image die after replacing the screen?

                                I have only keyboard light...
                                The bios shouldn`t die just by replacing the screen. Is the replacement the same part number or a different model

                                Comment

                                • huzo
                                  • Sep 2014
                                  • 200
                                  • CROATIA
                                  • electronics mostly,gaming, keyboadr and accordeon player

                                  #19
                                  different model,but 40 pin as the original...shouldn't have any influence...

                                  Comment

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