XPS 13 9360 no CPU power

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  • ytsoc
    Senior Member
    • May 2014
    • 67
    • romania

    #1

    XPS 13 9360 no CPU power

    Hello , i came across this dell with water damage. after replacing some coroded resistors i have the folowing problem: PU1000 is not starting up, it does not start producing voltages for cpu.

    You can find the schematic and boardview here

    When i press the power button i get 3.3V on pin 40 for 1-2seconds, so it is receiveing a command to start but there is nothing on the output vcc core and vcc gt, however i get 1v on vcc_sa

    When measuring pwm freq (multimeter, no osciloscope available) input to PU1100 i get 58khz(for 1 second, however no voltage on output coil) but nothing on input of PU1102


    What sugestions do you have?
  • mon2
    Badcaps Legend
    • Dec 2019
    • 13894
    • Canada

    #2
    Re: XPS 13 9360 no CPU power

    Remove all power.

    Meter in resistance mode (200 ohms).

    Check the resistance to ground on each and every coil.

    Comment

    • ytsoc
      Senior Member
      • May 2014
      • 67
      • romania

      #3
      Re: XPS 13 9360 no CPU power

      nope, no shorts on any rail, on pl1100&1102 i have 6-7Ohm

      Comment

      • mon2
        Badcaps Legend
        • Dec 2019
        • 13894
        • Canada

        #4
        Re: XPS 13 9360 no CPU power

        1) voltage on +5VALW ?

        2) if you have VCC_SA then this implies that pin 30 of PU1000 is sending out signals ? (PWM_VSA)
        Attached Files

        Comment

        • ytsoc
          Senior Member
          • May 2014
          • 67
          • romania

          #5
          Re: XPS 13 9360 no CPU power

          1) 3.3 and 5V are present, same for voltages on other coils excpt for these2

          2) it would be a logical conclusion, moultimeter reads about 450khz

          Edit: managed to swap pu1000 and i get the same behaviour: no output for core voltages but VCC_SA is still operating the same way
          Last edited by ytsoc; 09-14-2021, 11:31 AM.

          Comment

          • silvake
            New Member
            • Feb 2012
            • 3
            • Romania

            #6
            Re: XPS 13 9360 no CPU power

            Lately I'm trying to fix another LA-D841P board who had the same fate (liquid damage) and I amazingly noticed in here the description of EXACTLY the same symptoms and behaviour, just as in @ytsoc 's case. Maybe it's the same board?

            Plugging in the charger, PWR LED comes ON only for a couple of seconds, but no fan-spin and no POST.
            If I press the power button, all major voltages seem to appear again for two seconds... well, all except +VCC_CORE and +VCC_GT.
            When it's on, I also noticed some PWM waveform present at PU1000 pin 30 (PWM_VSA), and thus +VCC_SA is generated briefly and it stays on during those 2 seconds.
            However, I could not find similar PWM signals on pins 22 (PWM_IA), and 12-13 (PWM1_GT, PWM2_GT) which (I guess) should be generated by the same PU1000 chip for +VCC_CORE and +VCC_GT to start. Instead, they seem to go up flat to 1V for 2 seconds, until maybe some protection shuts down the board.

            In my case, the board is ver. 3.0 and I noticed some differences between the board itself and the ver. 1.0 schematic available in here, namely the buck regulators for the +VCC_EDRAM and +VCC_EOPIO voltages described on page 57 (around PU1500 and PU1501) completely missing form the board (not factory-installed). I could not find neither schematic, nor boardview for this newer version, so at this point I have yet no idea how those voltages are (if even) generated...


            @ytsoc, did you find anything else after replacing PU1000?
            Did you managed to fix it after all?
            Thx.

            Comment

            • marcelofct
              Senior Member
              • May 2019
              • 122
              • chile

              #7
              Re: XPS 13 9360 no CPU power

              i have the same issue eith a dell 9350 turn on and turn off after 2 sec
              Last edited by SMDFlea; 01-15-2022, 03:05 AM.

              Comment

              • dune6170374
                New Member
                • Aug 2021
                • 6
                • FRANCE

                #8
                Re: XPS 13 9360 no CPU power

                Same for me XPS 13 9360 LAD841P Rev 3.0 I guess on component is weak on this series but which one

                Comment

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