HP zbook 15 g2 - sound ( noise) problem

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  • Jane
    Senior Member
    • Aug 2010
    • 189
    #1

    HP zbook 15 g2 - sound ( noise) problem

    When I use earphones , the sound from the earphones has a noise problem. When I stop sound( e..g put video in mute mode) the noise remains a little longer and then stops. The problem is ONLY when using earphones.

    Under Linux it is the same as with Windows 10.

    What can it be ? Thanks for help
    Tags: None
    • caspian
      Badcaps Legend
      • Oct 2015
      • 1591
      • Laptop
      #2
      Re: HP zbook 15 g2 - sound ( noise) problem

      connect a desktop speaker to the earphone connector of the laptop. Then check the output sound.
      Possibly, the audio processing circuit of the laptop got defective.

        Comment

        • Jane
          Senior Member
          • Aug 2010
          • 189
          #3
          Re: HP zbook 15 g2 - sound ( noise) problem

          Thanks for your reply. Do you mean a capacitor on the path from audio chip to earphone connector can be a culprit?

            Comment

            • caspian
              Badcaps Legend
              • Oct 2015
              • 1591
              • Laptop
              #4
              Re: HP zbook 15 g2 - sound ( noise) problem

              yes, that is possible. But I have not enough experience on audio controller ICs.

                Comment

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