N5010 no power

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  • John_F_L
    Senior Member
    • Mar 2017
    • 72
    • Greece

    #1

    N5010 no power

    Hello,

    A customer brought me a Dell N5010. He told me that after bios update the laptop won't open.
    On the power sequence, I don't have the S5_ENABLE signal which comes from the KBC that's why I tried to change it, but no difference.
    I also don't have 3,3V and 5V on the coils, but VREG3 & VREG5 are fine. I also change this chip but no change.

    Anything else to try???
  • piernov
    Super Moderator
    • Jan 2016
    • 4435
    • France

    #2
    Re: N5010 no power

    Did you flash the main BIOS and EC ROM with a known-working dump?
    Last edited by piernov; 08-08-2017, 09:52 AM.
    OpenBoardView — https://github.com/OpenBoardView/OpenBoardView

    Comment

    • John_F_L
      Senior Member
      • Mar 2017
      • 72
      • Greece

      #3
      Originally posted by piernov
      Did you flash the main BIOS and EC ROM with a known-working dump?
      I flashed the one. It was 4MB file size. I dont know if I have a known EC ROM.

      Comment

      • piernov
        Super Moderator
        • Jan 2016
        • 4435
        • France

        #4
        Re: N5010 no power

        Try to flash the EC ROM, maybe someone here has got it. The BIOS update may have contained an EC update and that's what failed.
        OpenBoardView — https://github.com/OpenBoardView/OpenBoardView

        Comment

        • John_F_L
          Senior Member
          • Mar 2017
          • 72
          • Greece

          #5
          Re: N5010 no power

          I managed to find a good EC update and the laptop works fine.
          Thank you very much.

          Comment

          • nortnil
            Member
            • Jul 2008
            • 40

            #6
            Re: N5010 no power

            I am having the same problem. After a firmware update it wouldn't power up. I'm not familiar with what the EC ROM is. Is that another chip on the board, or is it a portion baked into the bios?

            I removed the bios chip and manually flashed it with the bios file from Dell's website. Their file is a .exe file, so I extracted the .bin from it. It still doesn't work. Did I miss a step?

            Comment

            • mcplslg123
              Badcaps Legend
              • Jun 2015
              • 7262
              • india

              #7
              Re: N5010 no power

              Originally posted by nortnil
              I am having the same problem. After a firmware update it wouldn't power up. I'm not familiar with what the EC ROM is. Is that another chip on the board, or is it a portion baked into the bios?

              I removed the bios chip and manually flashed it with the bios file from Dell's website. Their file is a .exe file, so I extracted the .bin from it. It still doesn't work. Did I miss a step?
              Ec chip is another chip on the motherboard just on the opposite side of processor socket. Its labelled as U6202 on the mb. size 128kb perhaps.

              Comment

              • nortnil
                Member
                • Jul 2008
                • 40

                #8
                Re: N5010 no power

                THANK YOU mcplslg123! I found the chip and a bios file from this post here
                https://www.badcaps.net/forum/showpo...30&postcount=1

                I just flashed the file and I'm getting lights and power again. I'm about to put it back together now, but it seems like it should be working.

                Thanks again, huge help.

                Comment

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