Weird issue with Samsung NP500P4C-T03CL

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  • MCardona81
    Member
    • Oct 2016
    • 11
    • Colombia
    #1

    Weird issue with Samsung NP500P4C-T03CL

    Hello

    I have a strange issue with this laptop:

    Procesador: Intel Core i5 3210M (2500 MHz - 3100 MHz)
    RAM: 8GB DDR3 (1600 MHz)
    Video Cards: Intel HD Graphics 4000 (Integrada) NVIDIA GeForce GT 650M (DDR3) (1GB)

    It stopped working for no reason, it turned on, I could hear the cpu fan but It got no image , so i took it to a tech store and the guy manage to "fix it". It now turns on but it shuts down after 45 minutes with no warning and not by overheating, the tech guy has no idea why. I checked the charger with a multimeter and the voltage output is correct. Any help would be apreciated.

    Tags: None
    • samanthban
      Badcaps Veteran
      • Feb 2014
      • 253
      • Sri lanka
      #2
      Re: Weird issue with Samsung NP500P4C-T03CL

      suspect gt 650m
      sigpic

        Comment

        • MCardona81
          Member
          • Oct 2016
          • 11
          • Colombia
          #3
          Re: Weird issue with Samsung NP500P4C-T03CL

          Originally posted by samanthban
          suspect gt 650m
          Is there a way to make sure it's the GPU?

            Comment

            • MCardona81
              Member
              • Oct 2016
              • 11
              • Colombia
              #4
              Re: Weird issue with Samsung NP500P4C-T03CL

              Originally posted by samanthban
              suspect gt 650m
              Originally posted by MCardona81
              Is there a way to make sure it's the GPU?
              Current GPU temp its 46°, and the laptops always shuts down at 29:5x min

                Comment

                • piernov
                  Super Moderator
                  • Jan 2016
                  • 4435
                  • France
                  #5
                  Re: Weird issue with Samsung NP500P4C-T03CL

                  BIOS ME region issue, needs to be cleaned.
                  OpenBoardView — https://github.com/OpenBoardView/OpenBoardView

                    Comment

                    • MCardona81
                      Member
                      • Oct 2016
                      • 11
                      • Colombia
                      #6
                      Re: Weird issue with Samsung NP500P4C-T03CL

                      Originally posted by piernov
                      BIOS ME region issue, needs to be cleaned.
                      How can I do that?
                      Complete noob about this

                        Comment

                        • samanthban
                          Badcaps Veteran
                          • Feb 2014
                          • 253
                          • Sri lanka
                          #7
                          Re: Weird issue with Samsung NP500P4C-T03CL

                          Give you bios backup, will fix your ME region . post your board number and chipset
                          sigpic

                            Comment

                            • MCardona81
                              Member
                              • Oct 2016
                              • 11
                              • Colombia
                              #8
                              Re: Weird issue with Samsung NP500P4C-T03CL

                              Originally posted by samanthban
                              Give you bios backup, will fix your ME region . post your board number and chipset

                              Motherboad name: Samsung 500P4C/Q470C
                              Chipset: Intel Panther Point HM76, Intel Ivy Bridge
                              Last edited by MCardona81; 10-28-2016, 01:10 PM.

                                Comment

                                • samanthban
                                  Badcaps Veteran
                                  • Feb 2014
                                  • 253
                                  • Sri lanka
                                  #9
                                  Re: Weird issue with Samsung NP500P4C-T03CL

                                  Originally posted by MCardona81
                                  Motherboad name: Samsung 500P4C/Q470C
                                  Chipset: Intel Panther Point HM76, Intel Ivy Bridge
                                  bios backup??this is not the board number.
                                  sigpic

                                    Comment

                                    • MCardona81
                                      Member
                                      • Oct 2016
                                      • 11
                                      • Colombia
                                      #10
                                      Re: Weird issue with Samsung NP500P4C-T03CL

                                      Originally posted by samanthban
                                      bios backup??this is not the board number.

                                      Bios backup: https://1drv.ms/u/s!AhuvrqFPF0hqi0OhqfawitgmZbWu
                                      motherboard : BA92 -11529B
                                      Last edited by MCardona81; 10-31-2016, 02:49 AM.

                                        Comment

                                        • samanthban
                                          Badcaps Veteran
                                          • Feb 2014
                                          • 253
                                          • Sri lanka
                                          #11
                                          Re: Weird issue with Samsung NP500P4C-T03CL

                                          No ME region in your backup
                                          sigpic

                                            Comment

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