Hi, I am asking for a little troubleshooting advice.
The laptop seems to boot up fine. Caps lock is working, the touch pad has haptic feedback, and even the "charger plugged"-sound is present.
Power consumption is about 15-30W at boot and idles at about 20W.
Unfortunately, the display and the touch bar are completely black (No signal and no backlight).
I don't get a signal on an external USB-C display either. Also not in safe mode.
I noticed that only the left fan (from the bottom side, hinge on top) seems to spin up. I think this might be the CPU fan.
I have not worked on the motherboard so far.
Is the touch bar linked to the GPU?
Has anyone experienced this issue so far and has some advice?
Thank you very much!
Hauke
The laptop seems to boot up fine. Caps lock is working, the touch pad has haptic feedback, and even the "charger plugged"-sound is present.
Power consumption is about 15-30W at boot and idles at about 20W.
Unfortunately, the display and the touch bar are completely black (No signal and no backlight).
I don't get a signal on an external USB-C display either. Also not in safe mode.
I noticed that only the left fan (from the bottom side, hinge on top) seems to spin up. I think this might be the CPU fan.
I have not worked on the motherboard so far.
Is the touch bar linked to the GPU?
Has anyone experienced this issue so far and has some advice?
Thank you very much!
Hauke
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