WHEA UNCORRETABLE ERROR on HP 6735s HELP!!!

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  • vettouch
    Senior Member
    • Sep 2020
    • 68
    • Nigeria

    #1

    WHEA UNCORRETABLE ERROR on HP 6735s HELP!!!

    Hello Techs, I have tried changing RAM, hard disk, power supply, but WHEA UNCORRECTABLE ERROR still persists. What I have not done is BIOS update, but I reset BIOS to Default settings.
  • FriedFred
    Senior Member
    • May 2024
    • 137
    • Germany

    #2
    This error is a kind of BSOD-error, the "blue screen of death". Is there hardware diagnosis available, with pressing "F2"? Any reaction from the BIOS?

    Comment

    • vettouch
      Senior Member
      • Sep 2020
      • 68
      • Nigeria

      #3
      @FriedFred​; the laptop enters BIOS on pressing F2, and memory and HDD tests passed. I noticed that each time the laptop is powered on from its power button, it runs for few seconds and restarts on its own. The laptop is an AMD processor.

      Comment

      • FriedFred
        Senior Member
        • May 2024
        • 137
        • Germany

        #4
        Probably it gets too hot, maybe the thermal paste is dryed out.
        Do all coils show some voltage?

        Comment

        • vettouch
          Senior Member
          • Sep 2020
          • 68
          • Nigeria

          #5
          @FriedFred;​ I applied some new thermal paste on the processor and the VGA, but the error persists. Yes, all the coils have some voltage.

          Comment

          • vettouch
            Senior Member
            • Sep 2020
            • 68
            • Nigeria

            #6
            @FriedFred;​ If the coils do not have their appropriate voltage, what will I need to check?

            Comment

            • vettouch
              Senior Member
              • Sep 2020
              • 68
              • Nigeria

              #7
              @FriedFred;​ a point to note is that when I stay in BIOS, the system doesn't restart, but as soon as it tries loading windows, it gives the WHEA UNCORRECTABLE ERROR. This is so worrisome to me.

              Comment

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