This laptop came in as no internal display. I did see it boot on an external monitor but it was not consistent, however, the bios splash screen was consistent. The customer said it happened after a windows update. I tested the display and there were no signals on the LED_EN or PWM test points. At this point I decided to treat it as a bios issue. I disconnected the RTC battery and drained the residual power. After this, I did not get the bios splash screen anymore. The power led changes colour, fans spin, GPU and CPU get warm and caps lock is functional. I tried the bios from the Clevo repo, there was a file with the same size as the original bios dump but with a ".12" extension, I renamed it to ".bin". I did try to clean me with no improvement.
Hoping I can get some assistance with this one, thanks.
Hoping I can get some assistance with this one, thanks.