Surface Laptop 3 Model 1873 AMD randomly restart

Sokha Vitou

New Member

Join Date: Oct 2022

Posts: 7

Country: Cambodia
#1

Surface Laptop 3 Model 1873 AMD randomly restart

07-03-2023, 08:43 AM

hello everyone. please help i have a surface laptop 3 AMD model 1873 that randomly restart. i don't think it has bad CPU, because when tried to stress test by CPU-z it not restart or has anything wrong, it just randomly restart when normal use ( browser, or watch video....). i tried to replace U6701 and U6702 but don't see any thing change.
I'm tried to fine any glue on internet but no luck. I'm looking for any advice from you guy please.
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mon2

Badcaps Legend

Join Date: Dec 2019

Posts: 13839

Country: Canada
#2

07-03-2023, 08:52 AM

Re: Surface Laptop 3 Model 1873 AMD randomly restart

Boot in safe mode. Is it stable?

Is the ram in a socket? Try removing a stick.
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Sokha Vitou

New Member

Join Date: Oct 2022

Posts: 7

Country: Cambodia
#3

07-03-2023, 09:04 AM

Re: Surface Laptop 3 Model 1873 AMD randomly restart

I'm not yet tried to boot in safe mode. this model are used on board RAM
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Surface Laptop 3 Model 1873 AMD randomly restart

Surface Laptop 3 Model 1873 AMD randomly restart

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