820-01958 intermittent power on 20v then plugged again 5V 0.24A on 2 USB-C

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  • Wachenaggo
    Senior Member
    • Jul 2018
    • 66
    • Philippines

    #1

    820-01958 intermittent power on 20v then plugged again 5V 0.24A on 2 USB-C

    No Water Damage
    Issue
    -5V 0.24A on 2 USB-C sometimes it powers on slow high fan speed and 1% battery.
    -12.3v PPBUS

    no burn or water damage?? something is loosened?
  • mon2
    Badcaps Legend
    • Dec 2019
    • 14115
    • Canada

    #2
    Re: 820-01958 intermittent power on 20v then plugged again 5V 0.24A on 2 USB-C

    Are you using the official and recommended power adapter? If not, post the full specs of the power adapter.

    Remove all power. Rotate the power adapter head by 180 degrees. Insert into the laptop again. Does it work now?

    Remove all power. Meter in DIODE mode.

    Red meter probe, yes RED to ground.
    Black meter probe to the CC1 line of this type C connector.

    What is the voltage measurement?

    Repeat for the CC2 line diode mode check.

    Post each reading. The CCx lines are used to communicate with the power delivery capable adapter. If the tvs esd diodes are blown, the logic board will be unable to switch to use the 20v power delivery contract.

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