Samsung 731N - Menu persists and cannot be dismissed

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  • msmith6477
    New Member
    • Sep 2012
    • 2
    • USA

    #1

    Samsung 731N - Menu persists and cannot be dismissed

    My Samsung 731N computer monitor menu screen keeps popping up. Specifically, the menu screen prompt cannot be dismissed. If I toggle any of the monitor control buttons it will go away momentarily but return a few seconds later. Sometimes the menu prompt will move around the screen but usually stays in one area of the screen.

    I have tried updating the firmware with no help.

    I have researched the issue with multiple searches and the only help I found was that the monitor was going bad, duh!

    I have a mechanical background and can fix this if I know what component(s) have failed. I hate having to throw this monitor in the landfill if it can be fixed and it has been a superb monitor until now.

    Thank you for any assistance or commentary on this issue!
  • msmith6477
    New Member
    • Sep 2012
    • 2
    • USA

    #2
    Re: Samsung 731N - Menu persists and cannot be dismissed

    update: I goggled my own heading(above) and found a useful link to a tread in this forum. Weird! I tried searching using the search engine of this site but it did not lead me to this thread.

    https://www.badcaps.net/forum/showthread.php?p=141102

    Still, no solution as of yet.

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