J2534 Pass-Thru OBD scanner issue

[belalmondeo]

I just need Your help with my 2017 multidi@g clone interface shown in the attachments, I used this particular piece of hardware with a number of european makes and it works just fine yet sometimes I used to run diagnosis on korean/japanese or even european makes like renault (Fluence) and it won't connect to the vehicle for some OBD II Protocol issue like incompatible protocol or something like such.

Will a Rework done on the VCI solve such issue ? or I'll have to get an another software like (Scanmaster_Passthru)?

Elighten me !