Originally posted by eccerr0r
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In your email to them did you include any pictures of the issue if not when you send the next email include this information this time and ask them if they need you to open the battery pack for any testing that they need you to do
if they do not respond let me know and I will see what I can do about it or send me the battery pack that is having the issue and I will send you one that I did a load test on and I will deal with them about it this issue because I need a battery pack to scarified for splitting apart to see if it can be done safely because I want to build something but I am not very eager to split a working battery pack I have done this in the past and things did not go well and this battery pack went into flames twice in very short period of time so I very reluctant to do it with good battery cell pack
I did a voltage test on all of my 24 volt battery packs and they all roughly have the same voltage level but what I noticed is that the voltage unbalance profile voltage differences between is all over the place so far no two battery packs are not the same interesting results I would have thought that there would be some similarities between battery packs the battery amperage are similar in nature the response of the BMS protection boards are very similar in nature which I am glad to see
What is the voltage and current requirements for the inverter system that you are using need to know what the lowest voltage and minimum current is required for proper operation because there might be a certain conditions that it does not preform adequately for the battery pack configuration I have seen this issue before with certain conditions with certain devices and sometimes it is not documented and if this is the case then you have do your own testing and determine what the actual conditions will cause the issue and is there a work around for this condition
If you have a multi meter that can do 10 amp load you need to test if each battery pack is output the same amount current from each pack it could be that the BMS protection boards might not want to play with each other in this configuration and you might need to just use one BMS protection board that can handle your inverter
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