INEO External Dual Bay 3.5" Sata JBOD

[Doming0]

Hi guys,

I have a INEO External Dual Bay 3.5" Sata JBOD that powers up but won't detect a hard drive.

In fact with/without the hard drives installed, the computer doesn't even detect this enclosure when I hook it up to the USB port.

I took some pictures and if anyone has any ideas please let me know. =)

I know it's a crap picture but if you look in the last picture you can see where I've highlighted the bad soldering. Could that be the problem?

[yyonline]

Re: INEO External Dual Bay 3.5" Sata JBOD

It's quite possible that the shorted pins are deliberate. I've seen similar things on occasion.

Edit: I now see that that is the pins for the SATA connector. So, it's probably not a deliberate solder bridge. That said, looking up the SATA pinout, pins 4 and 5 are both ground. Given that they are both ground, QC probably let it go through. So no, that's not your problem.

That's a JMicron controller chip on the board. They usually have decent compatibility. I would try another computer to rule out some incompatibility between the device and your USB controller.

It looks like there is some corrosion near R14. Was anything spilled on the board that could have damaged it? It could also just be dust or some leftover flux from manufacturing. It's hard to tell in the photo.

[Doming0]

Re: INEO External Dual Bay 3.5" Sata JBOD

Thanks for your reply.

I have taken some better photo's.. (my camera sucks lol) and was in the process of cleaning the board when you replied. So now you should be able to see better.

I don't think it was corrosion by 14 because it came off pretty easy with isoprop. =)

I have tried this unit with my Laptop as well and nothing registers. As far as spills go, I just got this unit from a friend yesterday so I'm not sure.

[Doming0]

Re: INEO External Dual Bay 3.5" Sata JBOD

So I believe the power structure of the External Drive is fine because...

• the power LED lights up on the front of the Enclosure (but not the HD LED)
• the fan spins
• the hard drives spin up and stay spinning

The problem has to be somewhere in between the SATA connections and the USB terminal.

Does anyone have the time or knowledge to help walk me through the troubleshooting process? Thanks in advance! =)