My cousin came in today and she was in distress as well.
She forgot her Windows password after she changed it and went on vacation for a few weeks, when she got back she was stumbled to what her password was. She didn't create a reset password disk either. And the bad thing is that someone has decided to set a password on the administrator account as well and she doesn't know the password to that account either.
I've never encountered something like this so I'm kinda stuck.
This is her personal Acer Travelmate laptop which she bought at the local PC store a few months ago, but she also uses it to log onto a domain at her workplace as well, so on the login screen there are two options.... first you have to press CTRL+ALT+DEL then you have to get to the login screen where you type the username and password. Then under the username and password entry thing there are two options in a drop down menu box.... they are: log onto the computer itself or log into her work domain.
What shall I do? She needs her data and other stuff so I'm not going to tamper around without asking around first.
Thanks.
She forgot her Windows password after she changed it and went on vacation for a few weeks, when she got back she was stumbled to what her password was. She didn't create a reset password disk either. And the bad thing is that someone has decided to set a password on the administrator account as well and she doesn't know the password to that account either.
I've never encountered something like this so I'm kinda stuck.
This is her personal Acer Travelmate laptop which she bought at the local PC store a few months ago, but she also uses it to log onto a domain at her workplace as well, so on the login screen there are two options.... first you have to press CTRL+ALT+DEL then you have to get to the login screen where you type the username and password. Then under the username and password entry thing there are two options in a drop down menu box.... they are: log onto the computer itself or log into her work domain.
What shall I do? She needs her data and other stuff so I'm not going to tamper around without asking around first.
Thanks.
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