Dell Precision T1500 8GB RAM, only 4GB usable

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  • shovenose
    Send Doge Memes
    • Aug 2010
    • 6575
    • USA

    #1

    Dell Precision T1500 8GB RAM, only 4GB usable

    This desktop originally came in with a single 4GB stick. I replaced it with four 2GB sticks... Yet it doesn't seem to be recognizing all of it. in Windows, it shows 8.00GB (3.96GB usable) and I don't understand why. Crucial's website confirms this computer supports 16GB of RAM. I've tried two different sets of RAM sticks (four one sided and four two sided) with no difference. Latest BIOS version. Any input suggested - Thanks!
  • R_J
    Badcaps Legend
    • Jun 2012
    • 9535
    • Canada

    #2
    Re: Dell Precision T1500 8GB RAM, only 4GB usable

    I take it you are using a 64 bit version of windows? is the onboard video using any of that memory? If you check Google there seems to be a lot of of this problem, but also many answers that may or may not work.
    Last edited by R_J; 09-09-2015, 11:45 AM.

    Comment

    • shovenose
      Send Doge Memes
      • Aug 2010
      • 6575
      • USA

      #3
      Re: Dell Precision T1500 8GB RAM, only 4GB usable

      Originally posted by R_J
      Are you running 64 bit version of windows? is the onboard video using any of that memory?
      Yep, it's a 64bit Windows 7 Pro and I am not using the onboard video - I'm using a PCI-Express video card.

      Comment

      • ChaosLegionnaire
        HC Overclocker
        • Jul 2012
        • 3264
        • Singapore

        #4
        Re: Dell Precision T1500 8GB RAM, only 4GB usable

        ok. there might be a bios setting called pci memory remap feature, memory over 4gb remapping or some such that enables or disables the remapping of overlapped pci memory above the 4gb boundary or total memory or some such. u must enable this feature when using a 64 bit os. do not mix this up with the memory hole setting which is a different thing altogether. hope that helps...

        if it still wont work or os wont boot after enabling that feature. reinstall the os. lol~ damn windoze...
        Last edited by ChaosLegionnaire; 09-09-2015, 12:09 PM.

        Comment

        • rhomanski
          nowhere man
          • Dec 2009
          • 5157
          • U S of A

          #5
          Re: Dell Precision T1500 8GB RAM, only 4GB usable

          My last computer did that. Had to buy the most expensive version of windows to get it to recognize all my memory. Couldn't get any tricks to work. Seemed as if they did it on purpose to me.
          sigpicThe Sky Is Falling

          Comment

          • stj
            Great Sage 齊天大聖
            • Dec 2009
            • 31015
            • Albion

            #6
            Re: Dell Precision T1500 8GB RAM, only 4GB usable

            try a linux live disk - 64bit obviously.
            that will tell you if it's a hardware problem or a software one.

            Comment

            • shovenose
              Send Doge Memes
              • Aug 2010
              • 6575
              • USA

              #7
              Re: Dell Precision T1500 8GB RAM, only 4GB usable

              Originally posted by stj
              try a linux live disk - 64bit obviously.
              that will tell you if it's a hardware problem or a software one.
              Seems like a good thing to try. I will do this and report back.

              Originally posted by ChaosLegionnaire
              ok. there might be a bios setting called pci memory remap feature, memory over 4gb remapping or some such that enables or disables the remapping of overlapped pci memory above the 4gb boundary or total memory or some such. u must enable this feature when using a 64 bit os. do not mix this up with the memory hole setting which is a different thing altogether. hope that helps...

              if it still wont work or os wont boot after enabling that feature. reinstall the os. lol~ damn windoze...
              Nope, it's a Dell - none of these options.

              Originally posted by rhomanski
              My last computer did that. Had to buy the most expensive version of windows to get it to recognize all my memory. Couldn't get any tricks to work. Seemed as if they did it on purpose to me.
              7 Pro supports like 128GB or some number like that of RAM. I don't think 8GB will be pe a problem.

              Comment

              • Compgeke
                Badcaps Veteran
                • Feb 2014
                • 524
                • USA

                #8
                Re: Dell Precision T1500 8GB RAM, only 4GB usable

                I have a T1500 here (with Xeon X3440) and it supports 8 gigs fine. I second trying a Linux disk to see if that sees all the ram.

                Comment

                • ChaosLegionnaire
                  HC Overclocker
                  • Jul 2012
                  • 3264
                  • Singapore

                  #9
                  Re: Dell Precision T1500 8GB RAM, only 4GB usable

                  Originally posted by shovenose
                  7 Pro supports like 128GB or some number like that of RAM. I don't think 8GB will be pe a problem.
                  yes that is right.

                  64 bit win 7 home basic has a limit of 8gb.
                  64 bit win 7 home premium has a limit of 16gb.
                  64 bit win 7 pro, enterprise, ultimate has a limit of 192gb.

                  this is the source of this info from ms direct.

                  Comment

                  • ratdude747
                    Black Sheep
                    • Nov 2008
                    • 17136
                    • USA

                    #10
                    Re: Dell Precision T1500 8GB RAM, only 4GB usable

                    http://en.community.dell.com/support...524/t/19492200

                    Follow the advice there (the RAM slots have to be populted in sequence if you're not using all of them among other thngs)...
                    sigpic

                    (Insert witty quote here)

                    Comment

                    • Topcat
                      The Boss Stooge
                      • Oct 2003
                      • 16956
                      • United States

                      #11
                      Re: Dell Precision T1500 8GB RAM, only 4GB usable

                      Originally posted by ratdude747
                      http://en.community.dell.com/support...524/t/19492200

                      Follow the advice there (the RAM slots have to be populted in sequence if you're not using all of them among other thngs)...
                      The precision 470/670 was very fickle about this as well.
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                      • ratdude747
                        Black Sheep
                        • Nov 2008
                        • 17136
                        • USA

                        #12
                        Re: Dell Precision T1500 8GB RAM, only 4GB usable

                        Originally posted by Topcat
                        The precision 470/670 was very fickle about this as well.
                        Dell Precisions in general are like that. Tyan and Supermicro for the win.
                        sigpic

                        (Insert witty quote here)

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                        • Topcat
                          The Boss Stooge
                          • Oct 2003
                          • 16956
                          • United States

                          #13
                          Re: Dell Precision T1500 8GB RAM, only 4GB usable

                          Originally posted by ratdude747
                          Dell Precisions in general are like that. Tyan and Supermicro for the win.
                          With the 470/670, it was more the chipset, the 7525 even in the SM variation was a little fickle, but nowhere near as pissy as the dell versions with their useless BIOS's, especially if using 2-rank DIMM's.
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                          • Compgeke
                            Badcaps Veteran
                            • Feb 2014
                            • 524
                            • USA

                            #14
                            Re: Dell Precision T1500 8GB RAM, only 4GB usable

                            T1500 isn't actually a real Precision. It's actually a Vostro 430 with a different model label in BIOS and different faceplate. If you can force the BIOS to error from a stuck key or whatnot it actually still says Vostro 430 there.

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                            • shovenose
                              Send Doge Memes
                              • Aug 2010
                              • 6575
                              • USA

                              #15
                              Re: Dell Precision T1500 8GB RAM, only 4GB usable

                              I tried just doing 2x 4GB in another T1500 and it worked fine.

                              Can I flash Vostro 430 BIOS?

                              Comment

                              • blasterboomer
                                Senior Member
                                • Dec 2013
                                • 135
                                • United Kingdom

                                #16
                                Re: Dell Precision T1500 8GB RAM, only 4GB usable

                                try going on msconfig and making sure the memory isnt set to 4096mb it should be at 0 or the box should be unticked

                                Comment

                                • blasterboomer
                                  Senior Member
                                  • Dec 2013
                                  • 135
                                  • United Kingdom

                                  #17
                                  Re: Dell Precision T1500 8GB RAM, only 4GB usable

                                  msconfig.exe > boot > advanced options > maximum memory.

                                  make sure the box is unticked

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                                  • shovenose
                                    Send Doge Memes
                                    • Aug 2010
                                    • 6575
                                    • USA

                                    #18
                                    Re: Dell Precision T1500 8GB RAM, only 4GB usable

                                    Originally posted by blasterboomer
                                    msconfig.exe > boot > advanced options > maximum memory.

                                    make sure the box is unticked
                                    Nope... it was just the wrong configuration of sticks. I hate OEMs :'(

                                    Comment

                                    • teengoat
                                      New Member
                                      • Oct 2015
                                      • 1
                                      • USA

                                      #19
                                      Re: Dell Precision T1500 8GB RAM, only 4GB usable

                                      Compgeke, how did you get a x3440 to boot in a T1500? Latest BIOS? Or something else?

                                      Thanks.

                                      Comment

                                      • Compgeke
                                        Badcaps Veteran
                                        • Feb 2014
                                        • 524
                                        • USA

                                        #20
                                        Re: Dell Precision T1500 8GB RAM, only 4GB usable

                                        I actually didn't do anything special - I actually didn't realize until now it wasn't a factory option. Anyways, I never had to do anything BIOS wise, it just worked right away with (reported in) BIOS 2.4.0. I assume it's the latest BIOS, would never hurt to update. Factory chip on my board was an i7 940 and the X3440 came from a Z200 however that wouldn't make a difference.

                                        Here's an imgur album with a few "screenshots" of the BIOS, shows it working. For reference, the "Vostro 430" there is a Dell bug - T1500 and Vostro 430 share the same motherboard and I guess Dell forgot to change that instance. http://imgur.com/a/Jz1Uz

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