Dell inspiron 531 4gb ram 64 bit OS running very slowly

[Agent24]

Re: Dell inspiron 531 4gb ram 64 bit OS running very slowly

chrome x 5 ??

AFAIK it opens a new process for each tab?

[stj]

Re: Dell inspiron 531 4gb ram 64 bit OS running very slowly

chrome x 5 ??

[Agent24]

Re: Dell inspiron 531 4gb ram 64 bit OS running very slowly

There is not much there and nothing obviously nasty. I can't think any of that software may be obviously causing a problem.

[Vivi]

Re: Dell inspiron 531 4gb ram 64 bit OS running very slowly

Is this the log file you want?

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 8:42:09 PM, on 3/13/2015
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.17689)


Boot mode: Normal

Running processes:
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Tenda\Common\RaUI.exe
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC\AdobeIPCBroker.exe
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSync\CoreSync.exe
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Derrick\Desktop\HijackThis.exe
C:\Windows\SysWOW64\DllHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\Office15\URLREDIR.DLL
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\AMD\ATI.ACE\Core-Static\amd64\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [Adobe Creative Cloud] "C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe" --showwindow=false --onOSstartup=true
O4 - HKCU\..\Run: [DellSystemDetect] C:\Users\Derrick\AppData\Local\Apps\2.0\NLTCT4RC.YYC\Z0VPVZA6.JH7\dell..tion_e30b47f5d4a30e9e_0005.000e_4ab3a7332dd76702\DellSystemDetect.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Global Startup: Tenda Wireless Utility.lnk = C:\Program Files (x86)\Tenda\Common\RaUI.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: *.dell.com
O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: RalinkRegistryWriter - Ralink Technology, Corp. - C:\Program Files (x86)\Tenda\Common\RaRegistry.exe
O23 - Service: RalinkRegistryWriter64 - Ralink Technology, Corp. - C:\Program Files (x86)\Tenda\Common\RaRegistry64.exe
O23 - Service: RaMediaServer - Unknown owner - C:\Program Files (x86)\Tenda\Common\RaMediaServer.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 8803 bytes

[Vivi]

Re: Dell inspiron 531 4gb ram 64 bit OS running very slowly

Are you sure this program is safe? I'm just asking, because I was told that links from sites like this aren't safe. Again, just asking.

[Agent24]

Re: Dell inspiron 531 4gb ram 64 bit OS running very slowly

Can you run the Hijackthis program I mentioned earlier to show *ALL* the startup items?

Download from here: http://sourceforge.net/projects/hjt/

You can save a log and upload it here on the forum.

[Vivi]

Re: Dell inspiron 531 4gb ram 64 bit OS running very slowly

I can't even do safe mode it freezes up while "loading drivers" It just sits there. So I had to turn it off, and reboot windows normally. So it starts windows pretty quickly, like it normally should, then it comes up to the select user screen. quickly as well. But as soon as I log onto the user account itself, that's when it starts to go slow. Takes at least 6 minutes to log onto the account. and an extra 6 minutes to load all the other stuff. After 12 minutes or more of waiting, everything just sets into place, basically. I'm able to do everything quickly and easily. No slowing down, no freezing. Its just the log in process...

[TVRepairNoobie]

Re: Dell inspiron 531 4gb ram 64 bit OS running very slowly

1. Do what stj said and clean that computer up, AMD CPU runs hot, so cleaning the thick dust off of the heatsink with help the fan cool off the heatsink a lot better.

2. try running the computer in Safe Mode to see if it runs any faster.
* shutdown computer
* turn computer back on, as soon as you see the Dell logo/progress bar press and release the [F8] key
If you did it right, it will display the advanced options for Windows 7.
choose [Safe Mode with Networking]
If it loads Windows without showing the [Advanced Options for Windows 7] start over with step 2.

If you are going this route: Computer under $100 on eBay
http://www.ebay.com/sch/i.html?_from...udlo&_udhi=100

[Vivi]

Re: Dell inspiron 531 4gb ram 64 bit OS running very slowly

I didn't buy this computer, my dad did. And I didn't take the second hardrive either, he did. I just thought there was a simple way to fix this, but now I see its not. But, as long as nothing serious is happening, I can deal with it, I just won't shut it down ever. Just put it in sleep mode. I don't know computers like that, so that'll be up to my dad to decide if he wants to explorer the inside of a computer, because I'm thinking I'm breaking it Myself personally can't afford a new computer, not even one like that. Computers too expensive.

[stj]

Re: Dell inspiron 531 4gb ram 64 bit OS running very slowly

that's a bit harsh,
give the guy a chance to learn.

[shovenose]

Re: Dell inspiron 531 4gb ram 64 bit OS running very slowly

ok, at the top of hdtune, there is a menu. select the other drive (didn't you say you had two?) see how it's going really slow at the end... that is your issue. that's why your computer is slow. and it has nothing to do with adobe.

also, i find it odd your device manager says "scsi disk device" not "ata disk device" try unplugging your optical drive (cd drive), card reader, and the second hard drive. i mean, unplug whichever one is NOT the drive that windows 7 is installed on...

also try swapping the sata cable... and where is the second hard drive? did u take that out? or am i missing something obvious here... you can try the one from the optical drive (orange) instead of the one thats on the hard drive right now (blue) make sure you pull the sata cable straight out of the hard drive rather than yanking on the 90 degree angle cable...

also have you tried booting into safe mode? i'm not going to explain how to do this, just google it.

we are trying to help you, you are just being frustrating. but let's try to get this figured out... just keep in mind if it's not the hard drive or sata cable or a software issue it's your motherboard at which point you should just scrap the computer.

they sell brand new computers for $250 now. how much did you spend on this old piece of crap and your win7 ultimate license?? and i suggest you never take the side panel off your new one clearly you have no idea what u are doing.

http://www.amazon.com/Dell-i3646-100...sktop+computer

[stj]

Re: Dell inspiron 531 4gb ram 64 bit OS running very slowly

yea, i see a few things there.
first, take the fan off the cpu heatsink and vac all the fluff and dust out or the cpu will overheat and slow down.

second thing i noticed is the rear fan looks like it's fitted the wrong way around - it's sucking in insead of out.

now as for my original point, try removing the blue sata cable and replacing it with the spare red one that has one end disconnected at the moment.

btw, if your brave, try removing the psu and opening it for a visual inspection.

[TVRepairNoobie]

Re: Dell inspiron 531 4gb ram 64 bit OS running very slowly

Wow, you need to blow the dirt off the CPU heatsink.

[Vivi]

Re: Dell inspiron 531 4gb ram 64 bit OS running very slowly

Those 3, other screenshot looks ok as well.
AdobeAAMUpdater - Adobe Application Manager used with Adobe's Creative Suite

Oh, yes, I'm running adobe Photoshop now.

[Vivi]

Re: Dell inspiron 531 4gb ram 64 bit OS running very slowly

alright I took 4 photos of the inside of nthe computer. Looks like the human nervous system!

[TVRepairNoobie]

Re: Dell inspiron 531 4gb ram 64 bit OS running very slowly

Those 3, other screenshot looks ok as well.
AdobeAAMUpdater - Adobe Application Manager used with Adobe's Creative Suite

[stj]

Re: Dell inspiron 531 4gb ram 64 bit OS running very slowly

what's that ADOBE crap in your startup?

[stj]

Re: Dell inspiron 531 4gb ram 64 bit OS running very slowly

i think from the screenshots of your harddrive-test it may be the sata cable between the drive and motherboard.
that's why i wanted a photo.

[Vivi]

Re: Dell inspiron 531 4gb ram 64 bit OS running very slowly

Computer\HKEY_CURRENT_USER\Software\Microsoft\Wind ows\CurrentVersion\RunOnce




Computer\HKEY_LOCAL_MACHINE\Software\Microsoft\Win dows\CurrentVersion\Run





Computer\HKEY_LOCAL_MACHINE\Software\Microsoft\Win dows\CurrentVersion\RunOnce

[TVRepairNoobie]

Re: Dell inspiron 531 4gb ram 64 bit OS running very slowly

Yes, and the other places as well. that one looks ok.