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Vizio e420i-a0 main board problems??

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    Vizio e420i-a0 main board problems??

    Hello all. Just the other day I picked up this tv from a homeowner I work for in trade for a few hours. Now a few months ago, they called and said they were having trouble, it said no signal. So I went up, checked the input, and then switched the hdmi to a different port and it worked. A month later same problem, same solution. Now that was the last port and it stopped working a few weeks ago. I assumed this was a problem with the main board. So a few weeks later I installed a new tv for them and brought this one home. Honestly I was just gonna use it as is and replace my ancient hdtv which didn't have hdmi, so I didn't really need it for my devices. So I turned it on and it started to load up and just froze. And then I heard a noise, kind of a screech, similar to an oscillator sound older tvs had, but a little different. I know some of you may not know that sound as not all people can hear the oscillators. It wasn't very loud, and then the tv turned off.

    Since then I have searched and searched and luckily found this place. Found info in some other threads, and tried powercycles, with various different unplugged time just to see if it made a difference. Also tried holding the input and a few other things. The weird part is it will start up a little differently every time. I've cycled it probably 15 times and it only made that noise above maybe 3 times. Once I even got all the way to a choose store mode or home mode screen. That was the only time the power button actually shut it off, but it wouldn't let me choose a mode. It just seems like it is freezing during the "boot" process (I don't know if that's what it is or is called on these tvs). I'm just not sure if this is a main board problem. It seems as though it would be to me, but this is the first time I've worked on a smart or led or hdtv.

    I read a thread on here about power up issues on another vizio model. It ended up being a firmware problem in most cases and most of the people ended up getting it fixed by Vizio, even out of warranty. Well I contacted them and I wasn't so lucky. I just hope I'm on the right track here, I don't wanna spend to much money fixing this thing.

    #2
    Re: Vizio e420i-a0 main board problems??

    So I've gone ahead and ordered a new main board, as I have read that will solve the issues of my hdmi problems. As of now the tv won't turn on at all. I have the back off of it now and have visually checked all boards to no avail. Also checked the fuses on the power supply and they are good. Upon checking the connector on the power supply it has the following labels and then my readings
    NC 0volts
    pwm2 0 volts
    pwm1 0 volts
    bl_on/ 0 volts
    ps_on/ 0 volts
    +12 0 volts
    +12 0 volts
    pgnd 0 volts
    pgnd 0 volts
    pgnd 0 volts
    5.2vsb 5.06 volts
    5.2vsb 5.06 volts

    All of these measurements were taken using the frame as ground, hope fully that's ok. I assume that the 5 volts is the power to the main board and that the ps_on/ and bl_on/ (power supply and backlight?) are inputs from the main board to power on the remaining devices. So hopefully I am right and the main board is the source of all my problems.

    Comment


      #3
      Re: Vizio e420i-a0 main board problems??

      Main board is still not working, it is not sending any signals to turn on the power supply (PS_ON) or the inverter board (BL_ON, PWM).
      Where did you get this main board from? I hope it has good return policy.
      Never stop learning
      Basic LCD TV and Monitor troubleshooting guides.
      http://www.badcaps.net/forum/showthr...956#post305956

      Voltage Regulator (LDO) testing:
      http://www.badcaps.net/forum/showthr...999#post300999

      Inverter testing using old CFL:
      http://www.badcaps.net/forum/showthr...er+testing+cfl

      Tear down pictures : Hit the ">" Show Albums and stories" on the left side
      http://s807.photobucket.com/user/budm/library/

      TV Factory reset codes listing:
      http://www.badcaps.net/forum/showthread.php?t=24809

      Comment


        #4
        Re: Vizio e420i-a0 main board problems??

        No sorry, misunderstanding. I ordered the main board this morning, these readings were with the original board. I'm hoping that is the only problem.

        Comment


          #5
          Re: Vizio e420i-a0 main board problems??

          Got the new board finally and installed it. Everything is working perfectly so far!

          Comment


            #6
            Re: Vizio e420i-a0 main board problems??

            I know this is really old but I am desperate, your story about you TV is the most realtable situation I have read on line about the problems I have. My TV did pretty much the same thing as yours minus the screeching noise which I very well could have looked over. It's been about 8 months TV not working or since the last time a power cycle I tried worked. Ever since then I can't even get it to boot with a power cycle no matter how I've tried it. I just replaced the power supply board in hopes the problem would be redeemed and I could enjoy my television again... However it did no such thing. Not a ding, or dong. Absolutely bummed about it. I was reading and impressed the main board worked for you as initially I assumed that was the issue... I have already thought about purchasing it and stop being a prude but I'm already put of pocket for the power supply board which may not even have been the problem at all... My question to you is, is your TV still in working condition? Was it worth the buy? I just don't know if buying a new TV should just be the only option rTher than buying the main board, it working, and then to stop again months later. Thank you for all the information you've provided so far!

            Comment


              #7
              Re: Vizio e420i-a0 main board problems??

              Allisun,

              You will receive more help by starting your own thread. There are ways you can narrow down which board is giving you trouble.

              Comment


                #8
                Re: Vizio e420i-a0 main board problems??

                Originally posted by Gaines View Post
                Allisun,

                You will receive more help by starting your own thread. There are ways you can narrow down which board is giving you trouble.
                +1, and: https://www.badcaps.net/forum/showthread.php?t=39740
                Never stop learning
                Basic LCD TV and Monitor troubleshooting guides.
                http://www.badcaps.net/forum/showthr...956#post305956

                Voltage Regulator (LDO) testing:
                http://www.badcaps.net/forum/showthr...999#post300999

                Inverter testing using old CFL:
                http://www.badcaps.net/forum/showthr...er+testing+cfl

                Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                http://s807.photobucket.com/user/budm/library/

                TV Factory reset codes listing:
                http://www.badcaps.net/forum/showthread.php?t=24809

                Comment


                  #9
                  Re: Vizio e420i-a0 main board problems??

                  I have a Vizio E420i-AO that upon plugging in has a solid blue light that fades to off, and when you hit power backlights come on and then a flash of vertical faint lines on panel, and then back to backlit panel, no picture, no sound. Power supply voltages are
                  Pin 1&2 5.2v
                  3,4,5 Ground
                  6 0
                  7 .002
                  8 0
                  9 0
                  PWM 1 3.2
                  PWM 2 0
                  I will include pics of ps and panel flash with vertical lines at start up. It's the vertical line flash that concerns me regarding possibly a bad panel as well as needing to replace the ps.
                  Attached Files

                  Comment


                    #10
                    Re: Vizio e420i-a0 main board problems??

                    Disconnect the ribbons, one at a time, between the tcon and the panel and see if the tv will power on and show a half picture. I suspect you have a failed panel.

                    Comment


                      #11
                      Re: Vizio e420i-a0 main board problems??

                      Thanks for the quick reply johnboy. I disconnected the ribbon on the left and the left side of the panel is white and I can now see the Vizio logo on the right. I reconnected the left side and disconnected the right and all I get is the backlit panel like picture 3. Bad panel or bad Main since the tcon is on the main on this model. I didn't ever see the Vizio logo when both ribbons were connected.

                      Comment


                        #12
                        Re: Vizio e420i-a0 main board problems??

                        Unfortunately, bad panel.

                        Comment


                          #13
                          Re: Vizio e420i-a0 main board problems??

                          Originally posted by johnboy1313 View Post
                          unfortunately, bad panel.
                          +1
                          Never stop learning
                          Basic LCD TV and Monitor troubleshooting guides.
                          http://www.badcaps.net/forum/showthr...956#post305956

                          Voltage Regulator (LDO) testing:
                          http://www.badcaps.net/forum/showthr...999#post300999

                          Inverter testing using old CFL:
                          http://www.badcaps.net/forum/showthr...er+testing+cfl

                          Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                          http://s807.photobucket.com/user/budm/library/

                          TV Factory reset codes listing:
                          http://www.badcaps.net/forum/showthread.php?t=24809

                          Comment


                            #14
                            Re: Vizio e420i-a0 main board problems??

                            Thanks guys. Now I know how to help diagnose a possible bad panel. We repair gadgets like cell phone, tablets, laptops, ect. but we are learning more and more about Tv's and this forum is the best way to learn from people with years of experience. Thanks again from all us newbies.

                            Comment


                              #15
                              Re: Vizio e420i-a0 main board problems??

                              brucetv;....

                              I'm a retired analog TV repair tech..
                              I HOPE I'm NOT too late to give my Tech advice...
                              I have the SAME model TV as yours...
                              Be advised that the Main board in this model TV does some strange things...
                              Attached are 4 pix that are from the SAME TV & SAME Main board , MINE !!!..
                              ALL 4 pix are from the SAME board !!!..
                              Since there are ONLY 2 boards in this TV , it would be prudent to get a GOOD Main board to try first BEFORE the LED panel is wantonly condemned !!!
                              PLEASE note that the symptom in the pix on the far left side (Vertical lines) was used by another so-called LED expert to condemn my TV when the problem was IDd by ANOTHER Tech as a MAIN board problem & NOT the LED PANEL !!!..
                              A second opinion saved this TV & hopefully I'm right & your TV may have the same problem..
                              Keep in mind that the Main board puts out video for BOTH sides of the LED panel...
                              IF you get video on one side only , there's a chance that the Main board is NOT putting out video for the other side , hence a blank or blue screen..

                              FYI;...
                              A bad LED panel will NOT kill the sound...
                              Bad LED backlights WILL !!!


                              Have a GREAT day & weekend...

                              Later...Ron.M... ...
                              Attached Files
                              Last edited by Ron.M; 04-09-2016, 12:08 PM.

                              Comment


                                #16
                                Re: Vizio e420i-a0 main board problems??

                                "I disconnected the ribbon on the left and the left side of the panel is white and I can now see the Vizio logo on the right." He gets pictures when only one ribbon is connected, when both ribbons are connected then no longer have pictures on the screen.
                                Never stop learning
                                Basic LCD TV and Monitor troubleshooting guides.
                                http://www.badcaps.net/forum/showthr...956#post305956

                                Voltage Regulator (LDO) testing:
                                http://www.badcaps.net/forum/showthr...999#post300999

                                Inverter testing using old CFL:
                                http://www.badcaps.net/forum/showthr...er+testing+cfl

                                Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                                http://s807.photobucket.com/user/budm/library/

                                TV Factory reset codes listing:
                                http://www.badcaps.net/forum/showthread.php?t=24809

                                Comment

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