TV Samsung UN55HU7200 screen color issue

[jamescunha]

Hello!
Something very weird is happening with my TV. When I watch ordinary TV the colors look too much blue saturated, but when I open the menus of the TV, they have normal color. If I open the smart app, normal colors. If I open youtube, normal colors too, but when I play any youtube video, boom, everything gets blue saturated again.
Anyone has any idea?

[jamescunha]

Re: TV Samsung UN55HU7200 screen color issue

some images

[freakaftr8]

Re: TV Samsung UN55HU7200 screen color issue

Try a firmware update? Certainly a mainboard issue as your menus and apps look good that alleviates the tcon or the panel as an issue.

[jamescunha]

Re: TV Samsung UN55HU7200 screen color issue

Tried firmware update already.
And yes, all menus are ok. Very weird issue.

[jamescunha]

Re: TV Samsung UN55HU7200 screen color issue

Try a firmware update? Certainly a mainboard issue as your menus and apps look good that alleviates the tcon or the panel as an issue.

So, I was reading about tcon, you think if it was tcon the menus would be problematic too?

[freakaftr8]

Re: TV Samsung UN55HU7200 screen color issue

Yes. The tcon decodes for whatever comes from mainboard. So menus and apps would appear messed up too. This has to be mainboard related.