Hi,
Today a horizontal one pixel high black line appeared through the Samsung Plasma TV. My son just replaced the power supply and the tv finally worked but then this line appeared. I called Samsung and they were no help whatsoever; they suggested that I set up a service call with them. Honestly, we just don't have the money at this point in time for an expensive service call and repair. My son thinks it may be a bad y-buffer connector board. He tried unplugging and reconnecting those tabs on the board, but the line remained. I have read a few things on this site that address the problem, could be bad ribbon connections, could be a bad y-buffer board, could be the screen, etc. My question is, I have found the replacement y-buffer connector on Ebay for $35.00. Should I spend the $35.00 for the board, or is there something else we can do to pin point the actual problem? I would hate to spend the money for the board only to have it disappoint us and not fix the problem. If anyone has a word of advice and some experience with this black line problem, I sure would appreciate your sharing it with me. Also, does anyone have an explanation as to why the people I spoke with at Samsung didn't even know what a y-buffer connector is and had no knowledge of the "black line(s) problem? Just curious if they purposely try to PYO or if they're really that ignorant of their own product.
Today a horizontal one pixel high black line appeared through the Samsung Plasma TV. My son just replaced the power supply and the tv finally worked but then this line appeared. I called Samsung and they were no help whatsoever; they suggested that I set up a service call with them. Honestly, we just don't have the money at this point in time for an expensive service call and repair. My son thinks it may be a bad y-buffer connector board. He tried unplugging and reconnecting those tabs on the board, but the line remained. I have read a few things on this site that address the problem, could be bad ribbon connections, could be a bad y-buffer board, could be the screen, etc. My question is, I have found the replacement y-buffer connector on Ebay for $35.00. Should I spend the $35.00 for the board, or is there something else we can do to pin point the actual problem? I would hate to spend the money for the board only to have it disappoint us and not fix the problem. If anyone has a word of advice and some experience with this black line problem, I sure would appreciate your sharing it with me. Also, does anyone have an explanation as to why the people I spoke with at Samsung didn't even know what a y-buffer connector is and had no knowledge of the "black line(s) problem? Just curious if they purposely try to PYO or if they're really that ignorant of their own product.
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