Acer Nitro 17 VN7-793G Black Edition Neptune_KLS Thunderbolt firmware

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  • Greg81
    New Member
    • Jul 2020
    • 9
    • Germany
    #1

    Acer Nitro 17 VN7-793G Black Edition Neptune_KLS Thunderbolt firmware

    Hello,

    does anybody have the firmware for the TPS65982DA conroller? Type-C 3.1 gen 2 and HDMI is not working. I have replaced Alpine Ridge controller JHL6340 so far (bought on Ali Express), since it had low resistance on one of the HDMI diff pairs. I tried the firmware from the VN7-792G, which has TPS65982ZQZR (different index!) onboard which at least has stopped hanging when restarting and HDMI started showing discolored picture on my monitor with DVI adapter (but no picture on my TV with native HDMI port). Would be glad if someone could upload working firmware, so I can proceed with the diagnosis. Firmware is contained in SPI flash chip W25Q80DVSSIG with position marking U7102.

    Thanks
    Tags: None
    • SMDFlea
      Super Moderator
      • Jan 2018
      • 20709
      • UK
      #2
      Originally posted by Greg81
      Hello,

      does anybody have the firmware for the TPS65982DA conroller? Type-C 3.1 gen 2 and HDMI is not working. I have replaced Alpine Ridge controller JHL6340 so far (bought on Ali Express), since it had low resistance on one of the HDMI diff pairs. I tried the firmware from the VN7-792G, which has TPS65982ZQZR (different index!) onboard which at least has stopped hanging when restarting and HDMI started showing discolored picture on my monitor with DVI adapter (but no picture on my TV with native HDMI port). Would be glad if someone could upload working firmware, so I can proceed with the diagnosis. Firmware is contained in SPI flash chip W25Q80DVSSIG with position marking U7102.

      Thanks
      Please post the laptop serial number and a U7102 and bios backup if possible.

      RULES UPDATE for BIOS requests/offers AVOID BANNING, READ BEFORE POSTING
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        Comment

        • Greg81
          New Member
          • Jul 2020
          • 9
          • Germany
          #3
          S/N: NHQ25EG01874002DAC6600

          Attached Files

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            • Greg81
              New Member
              • Jul 2020
              • 9
              • Germany
              #4
              Bios backup. Update: I realized that I posted old BIOS, currently latest V. 1.11 is installed which I have extracted from the official update and populated with DMI information and Windows Key. I can read and post current BIOS if it is relevant.
              Attached Files

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                • Greg81
                  New Member
                  • Jul 2020
                  • 9
                  • Germany
                  #5
                  Some friendly notebook repair shop sent me a TB dump from a working VN7-793G.
                  Attached Files

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