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    Inspiron 3437 won't turn on

    Hello
    Ihave a laptopInspiron 3437 won't turn on with or without battery.
    doe40-hsw gddr5 mb 12307-2
    i have listed voltage present:
    19v
    3.3/5v
    power btn: 3.3v
    Where is the problem exactely... please help me


    #2
    Re: Inspiron 3437 won't turn on

    Did you try to flash with a woking Bios ?
    Voltage in PU4501
    pin 3 6 13 20

    PL4503 PL4502 Voltage ?
    KBC24 pin 20 Voltage ?
    Attached Files
    Last edited by Techtiger; 01-07-2019, 11:28 AM.

    Comment


      #3
      Re: Inspiron 3437 won't turn on

      Originally posted by techtiger View Post
      Did you try to flash with a woking Bios ?
      Voltage in PU4501
      pin 3 6 13 20

      PL4503 PL4502 Voltage ?
      KBC24 pin 20 Voltage ?
      YES I flash the bios not working
      this i have an other schematic for my board
      any way
      TPS51125
      PIN3 3.3V
      PIN6 3.3V
      PIN13 5V
      PIN20 3.3

      PL4503 3.3V
      PL4502 5V

      PIN20 IO 3.3V

      Comment


        #4
        Re: Inspiron 3437 won't turn on

        KBC 117 pin voltage PM_PWRBTN ? & test RTCRST_ON

        Comment


          #5
          Re: Inspiron 3437 won't turn on

          measure X1901 pin 1 & pin 4
          you must get Frequency 32.768 hz or Value nearby this with oscilloscope

          Comment


            #6
            Re: Inspiron 3437 won't turn on

            make sure about these signal
            PM_RSMRST#
            AC_PRESENT

            Comment


              #7
              Re: Inspiron 3437 won't turn on

              is it battery charging ok?

              Comment


                #8
                Re: Inspiron 3437 won't turn on

                Originally posted by techtiger View Post
                KBC 117 pin voltage PM_PWRBTN ? & test RTCRST_ON
                all ok

                Comment


                  #9
                  Re: Inspiron 3437 won't turn on

                  Originally posted by mohammed aram View Post
                  make sure about these signal
                  PM_RSMRST#
                  AC_PRESENT

                  pin 20 PM_RSMRST# 3.3v
                  pin 112 AC_PRESEN 0v

                  Comment


                    #10
                    Re: Inspiron 3437 won't turn on

                    Originally posted by smali View Post
                    is it battery charging ok?
                    yes charging ok

                    Comment


                      #11
                      Re: Inspiron 3437 won't turn on

                      Check S_SLP_S4# and S_SLP_S3# when pressing/releasing power button

                      Comment


                        #12
                        Re: Inspiron 3437 won't turn on

                        first you check KBC_PWRBTN 3.3v droping towords 0v by pressing power button on apower botten connector and also check on KBC pin#93.
                        then check the genration of PM_RSMRST on pin#20 and also check PM_PWRBTN on pin#117...if all these are ok then you have problem in your PCH which is combinde with cpu....
                        Last edited by smali; 01-08-2019, 10:37 AM.

                        Comment


                          #13
                          Re: Inspiron 3437 won't turn on

                          Originally posted by techtiger View Post
                          Check S_SLP_S4# and S_SLP_S3# when pressing/releasing power button
                          slp s3 & s4 0v

                          Comment


                            #14
                            Re: Inspiron 3437 won't turn on

                            Originally posted by smali View Post
                            first you check KBC_PWRBTN 3.3v droping towords 0v by pressing power button on apower botten connector and also check on KBC pin#93.
                            then check the genration of PM_RSMRST on pin#20 and also check PM_PWRBTN on pin#117...if all these are ok then you have problem in your PCH which is combinde with cpu....
                            KBC_PWRBTN 3.3v droping to 0v
                            PM_RSMRST 3.3v pefore pressing power button????

                            Comment


                              #15
                              Re: Inspiron 3437 won't turn on

                              RSMRST will be genarate after the press of power Btn

                              Comment


                                #16
                                Re: Inspiron 3437 won't turn on

                                Originally posted by infoplus View Post
                                slp s3 & s4 0v
                                PCH wake up SIGNEL from SIO IS not responding try to slight heat up the CPU AND SEE

                                CAN SOME ONE TELL IF THE SIO pin 112 AC_PRESEN IS 0V IF THE CAUSE TO PCH NOT RESPOND?
                                Last edited by Techtiger; 01-09-2019, 03:01 AM.

                                Comment


                                  #17
                                  Re: Inspiron 3437 won't turn on

                                  Originally posted by techtiger View Post
                                  PCH wake up SIGNEL from SIO IS not responding try to slight heat up the CPU AND SEE

                                  CAN SOME ONE TELL IF THE SIO pin 112 AC_PRESEN IS 0V IF THE CAUSE TO PCH NOT RESPOND?
                                  ok thanks

                                  Comment


                                    #18
                                    Re: Inspiron 3437 won't turn on

                                    SLP_SUS# and BATLOW# present?
                                    SLP_S4# spiking when plugging AC adapter in or pressing power button?

                                    Missing ACPRESENT should not prevent PCH going out from S5, but missing BATLOW# will. However, maybe there's something wrong with the EC if ACPRESENT is missing.
                                    OpenBoardView — https://github.com/OpenBoardView/OpenBoardView

                                    Comment


                                      #19
                                      Re: Inspiron 3437 won't turn on

                                      Originally posted by piernov View Post
                                      SLP_SUS# and BATLOW# present?
                                      SLP_S4# spiking when plugging AC adapter in or pressing power button?

                                      Missing ACPRESENT should not prevent PCH going out from S5, but missing BATLOW# will. However, maybe there's something wrong with the EC if ACPRESENT is missing.
                                      Thanks Piernov

                                      Comment


                                        #20
                                        Re: Inspiron 3437 won't turn on

                                        Originally posted by piernov View Post
                                        SLP_SUS# and BATLOW# present?
                                        SLP_S4# spiking when plugging AC adapter in or pressing power button?

                                        Missing ACPRESENT should not prevent PCH going out from S5, but missing BATLOW# will. However, maybe there's something wrong with the EC if ACPRESENT is missing.
                                        last time i tested Pin 112 Wich is Ac present i got 0v but now when yesterday i heat up PCH i got 3.3v Ac present

                                        PM_SLP_SUS 0.23v
                                        BATLOW 3.3v
                                        slp s3 s4 0v when pressing power btn

                                        Comment

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