Gateway MS2370 with power issue

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  • emmanuelbill1988
    Senior Member
    • Mar 2017
    • 100
    • ghana
    #1

    Gateway MS2370 with power issue

    please i urgently need help with this Gateway MS2370,when you put in the charger,the laptop charging Led comes on showing is charging,but when the switch is pressed the laptop doesn't start,after making my checks on the board i get 19v ,5v and 3.3v even under the power switch, but i relies i don't get any voltage at any of the pins of the bios chip whiles the charger is inn but battery Led is on which shows charging,please is the bios chip okay or what may be the problem?mobo number
    EG50-KB MB
    12253-2
    48.4ZK10.021
    that's all the numbers on the board
    tnx in advanced
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