HP 14-ac101nx Please Help

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  • cholski1
    Member
    • Mar 2016
    • 15
    • ksa

    #1

    HP 14-ac101nx Please Help

    Hi to all! I received a HP 14-ac101nx no display, i tried to re-flash bios from hp site, now the problem is when i switch on the laptop it become black screen and the capslock light blinking 3 times, i search for this error and found out that it is a memory module. i tried to replace RAM but no luck. any idea guys? please help. i will appreciate every reply on this thread. thank you so much!
  • subroto
    Badcaps Veteran
    • Oct 2015
    • 230
    • Bangladesh

    #2
    Re: HP 14-ac101nx Please Help

    At first change the HDD and then check it out. If the problem still remains then try a BIOS flash with fresh file.

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    • Electronic Handyman
      Senior Member
      • Apr 2016
      • 58
      • Canada

      #3
      Re: HP 14-ac101nx Please Help

      That to me sounds like a GPU issue and it probably needs re-balling. Many times one code can mean different things and just from my experience the same code can lead to ram or a GPU issue.Did you try just one stick of ram in either of it's ram sockets? Many times I've taken the mboard out and baked the board to fix GPU issues but you never know how long that will last. Theres lots of videos on youtube that explain how to do this yourself.IF you've not ever taken a laptop etc apart you may want to get a tech to fix that problem.One thing I've done to get a laptop with no screen images to work temporary is press alt, control , delete several times till the comp boots. You may wish to try another hdd and go to the manufactures web pg under support and download/install the latest flash update.
      Please let update us regarding this issue thank you.
      Last edited by Electronic Handyman; 05-01-2016, 04:19 AM.

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      • cholski1
        Member
        • Mar 2016
        • 15
        • ksa

        #4
        Re: HP 14-ac101nx Please Help

        @electronichandyman i already reflash the bios with the bin file i donwloaded to the manufacturer (http://support.hp.com/au-en/document/c04811987) , i also tried to put an external monitor but noluck, yep itried also the ram slot with dif. RAM. i think i need to look for another if der is a problem with this MB before reballing the gpu.

        @subroto the unit was already disassembled so no issue about the HDD. i already tried to reflash the bios noluck.
        Last edited by cholski1; 05-01-2016, 07:21 AM.

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