Asus Zenbook UX210A Notebook PC - dead usb ports

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  • Scootie
    Senior Member
    • Feb 2014
    • 133
    • Romania

    #1

    Asus Zenbook UX210A Notebook PC - dead usb ports

    Recently received this cute notebook into my service. The client has no idea what happened to it but it's 2 usb ports are dead(one of them is a usb 3.0). I measured both ports and they do have their current voltages but they cant detect anything I connect to them. Is it possible the that pch suffered some circuit short? Any way to check that?
    Thanks.
  • samanthban
    Badcaps Veteran
    • Feb 2014
    • 253
    • Sri lanka

    #2
    Re: Asus Zenbook UX210A Notebook PC - dead usb ports

    without schematic this will be difficult
    sigpic

    Comment

    • js7358
      New Member
      • Oct 2015
      • 1
      • slovenia

      #3
      Re: Asus Zenbook UX210A Notebook PC - dead usb ports

      Try to replace southbridge chip.

      Comment

      • FShahid
        Senior Member
        • Nov 2012
        • 57
        • United Kingdom

        #4
        Re: Asus Zenbook UX210A Notebook PC - dead usb ports

        Newer Asus laptops of time when 2nd gen CPU and USB 3.0 models appeared, their USB ports won't detect (even the USB 2.0) in Windows until chipset and USB 3.0 drivers are installed. Quick way to check is to connect a USB flash drive (doesn't has to be bootable) in USB 2.0 port and go into bios at the last page (where you see Boot Override section). If the USB drive appears there then you just need to install drivers.
        Last edited by FShahid; 10-21-2015, 07:38 PM.

        Comment

        • rs232killer
          Senior Member
          • Feb 2015
          • 89
          • Portugal

          #5
          Re: Asus Zenbook UX210A Notebook PC - dead usb ports

          Have you tried to update bios ? ( if FShahid tip failled get a bios update)

          USB 3.0 and 2.0 controllers (please correct me if wrong) are separeted chips so i think its pretty tuff to blow up the 2.

          Comment

          • rs232killer
            Senior Member
            • Feb 2015
            • 89
            • Portugal

            #6
            Re: Asus Zenbook UX210A Notebook PC - dead usb ports

            ooo forgot to ask , does webcam works ?

            Comment

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