iPad Pro 12.9 (6th Gen) screen shuts off after unplugging device

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  • SarcasticOP
    Wildly Mediocre
    • Oct 2023
    • 33
    • United States
    #1

    iPad Pro 12.9 (6th Gen) screen shuts off after unplugging device

    Greetings,

    I have an iPad Pro 12.9" 6th gen tablet that had a screen replaced about 10 months ago at a repair shop and last week the screen went blank during use. The device was still on, notifications played sound for example. I have replaced the screen twice, both screens are working until I unplug it, at which point I can see that screen is on but is all black. If I press the power button, the backlight goes off, and when I press it again, the image appears for half a second and then the screen goes back to being black but on. This issue is not present at all when the iPad is plugged in to power, but as soon as I unplug it, the issue presents itself immediately. Not even sure where I would begin to look for this or how to verify the issue. I would imagine a backlight driver but not sure how to test and verify.

    I really appreciate any help you can provide and thank you all in advance.
    Tags: 12.9, black, ipad, pro, screen
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