DELL Latitude 3500 no image, fan max speed, caps lock frozen

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  • huzo
    Senior Member
    • Sep 2014
    • 177
    • CROATIA

    #1

    DELL Latitude 3500 no image, fan max speed, caps lock frozen

    Dell latitude 3500
    Board BOLT-L UMA MB
    17938-1
    FW8G6$LA

    when i press the power, fan goes full speed, power button lights up , and caps lock light is on, the screen polarises, goes dark,no backlight...All voltages present, except PL4701, but that's probably for GPU power later....

    I've tried a few dumps from posts, it always acts the same, so i thin it's not a bios issue...

    No shorts found on the board...

    What should i try next?
  • minaedward
    Member
    • Feb 2021
    • 32
    • luxor

    #2
    you can try to remove the keyboard and start the laptop without it

    Comment

    • mon2
      Badcaps Legend
      • Dec 2019
      • 13858
      • Canada

      #3
      Replace the CMOS RTC battery and test again.

      Comment

      • huzo
        Senior Member
        • Sep 2014
        • 177
        • CROATIA

        #4
        Originally posted by minaedward
        you can try to remove the keyboard and start the laptop without it
        Ofcourse i did that, i am at the board repair level already, not at the diagnostic part


        mon2, there is no RTC battery..

        Comment

        • mon2
          Badcaps Legend
          • Dec 2019
          • 13858
          • Canada

          #5
          Review the voltage to ground of:

          CPU_SMB_SCL_THM
          CPU_SMB_SDA_THM

          Comment

          • huzo
            Senior Member
            • Sep 2014
            • 177
            • CROATIA

            #6
            Originally posted by mon2
            Review the voltage to ground of:

            CPU_SMB_SCL_THM
            CPU_SMB_SDA_THM
            unfortunately, i don't have the boardview to find the points...

            Comment

            • mon2
              Badcaps Legend
              • Dec 2019
              • 13858
              • Canada

              #7
              Is this your board?

              Click image for larger version  Name:	bv.png Views:	0 Size:	180.8 KB ID:	3477895

              Review U2601, pins 7 & 8.

              Click image for larger version

Name:	U2601.png
Views:	112
Size:	252.3 KB
ID:	3477897
              Last edited by mon2; 10-06-2024, 09:06 AM.

              Comment

              • huzo
                Senior Member
                • Sep 2014
                • 177
                • CROATIA

                #8
                yes it is!
                Attached Files

                Comment

                • huzo
                  Senior Member
                  • Sep 2014
                  • 177
                  • CROATIA

                  #9
                  anyone any ideas what to look for next? It's strange that all the voltages are present, the bios was flashed with 3-4 different dumps, and it alays acts the same...even without RAM it's the same...but 1.2V is present...maybe ram controller?

                  Comment

                  • AxowFlow
                    Member
                    • May 2022
                    • 12
                    • France

                    #10
                    Originally posted by huzo
                    anyone any ideas what to look for next? It's strange that all the voltages are present, the bios was flashed with 3-4 different dumps, and it alays acts the same...even without RAM it's the same...but 1.2V is present...maybe ram controller?
                    Hello,
                    Did you manage to find your problem?​

                    Comment

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