Surface Laptop 4 no USB (Intel i5)

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  • Vanillaboard
    Member
    • Feb 2024
    • 15
    • Kärnten

    #1

    Surface Laptop 4 no USB (Intel i5)

    Hello,
    After my Surface Laptop 4 was rejected by Microsoft repair due to an alleged water damage. As a result, I've decided to tackle the issue myself. Unfortunately, after a use involving a self-soldered USB board, the USB port (not USB-C, which still works) is no longer functioning.
    Now, I suspect that a short circuit may have damaged something on the motherboard. I've checked for any visible damage according to the schematics but couldn't find any. So, I decided to check if there's any voltage on the Vbus. Sadly, it's reading 0V. I've traced the supply and came across the NO-MSPN-00312 controller. Initially, it has a 3.3V input voltage, but there's no output voltage anywhere. Now, my question is: could a faulty ic be the cause? The IC has a 'SENS' circuit as well; what is this for? Could anyone provide a hint as to its purpose?

    i also attachted PDF Shematics .

    [MOD EDIT] Link to schematic - https://www.badcaps.net/forum/troubl...ntel-schematic

    Reminder: rules and organization of this section - https://www.badcaps.net/forum/troubl...f-this-section

    ​Maybe someone can help me here, would be awesome

    Thanks
    Attached Files
  • Answer selected by Vanillaboard at 02-17-2024, 04:49 PM.
    mon2
    Badcaps Legend
    • Dec 2019
    • 13829
    • Canada

    If there is no short at the output and you have the input at +5v then the usb load switch at u4503 is defective. Review it but it should be replaced. You will need proper tools + flux + some experience on another board before attempting this replacement. Or ask your local phone repair shop that can handle board level repairs.

    Comment

    • Ken123
      Senior Member
      • Oct 2021
      • 58
      • Sverige

      #2
      Im not an expert but where you had 0v, did you check for short there?

      Comment

      • Vanillaboard
        Member
        • Feb 2024
        • 15
        • Kärnten

        #3
        Originally posted by Ken123
        Im not an expert but where you had 0v, did you check for short there?
        Hello,

        on USB VBUS i have 0 Volts. so after the ic i havent any Voltage. Only on IC input.
        No short here. :/

        have to reverse my measurments.

        I have this chip: NCP380HMUAJAATBG
        https://www.mouser.at/datasheet/2/30..._D-2317053.pdf
        Its U4503 on Shematics.

        On Input PIN 5 i Have 5Volts.
        Output PIN 1 is 0V (No short to Ground),
        On En PIN 4 i have 1.8V
        on SIDE GRound Pin 5 I also have GND
        and on Flag PIN 3 i Have 3.3V
        SO i Have no Output.
        The 3.3V should say me that there must be a problem on putput right?

        Comment

        • Vanillaboard
          Member
          • Feb 2024
          • 15
          • Kärnten

          #4

          short to ground.
          Maybe this s the issue? i desoldered t but still have 3.3V on FLag Pin.
          The short on output is not present Anymore.
          The weird thing is that after i turn laptop on for check i have short again.
          Click image for larger version  Name:	Unbenannt.jpg Views:	0 Size:	80.3 KB ID:	3218533
          Attached Files

          Comment

          • mon2
            Badcaps Legend
            • Dec 2019
            • 13829
            • Canada

            #5
            If there is no short at the output and you have the input at +5v then the usb load switch at u4503 is defective. Review it but it should be replaced. You will need proper tools + flux + some experience on another board before attempting this replacement. Or ask your local phone repair shop that can handle board level repairs.

            Comment

            • Vanillaboard
              Member
              • Feb 2024
              • 15
              • Kärnten

              #6
              Originally posted by mon2
              If there is no short at the output and you have the input at +5v then the usb load switch at u4503 is defective. Review it but it should be replaced. You will need proper tools + flux + some experience on another board before attempting this replacement. Or ask your local phone repair shop that can handle board level repairs.
              Hello,

              i did have short. I was wrong in the first measurment.
              So i desoldered the Kapasitors first but no solve. after i disoldered u4503 and short is gone.
              as you said i need replace this.

              Thanks for all

              Comment

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