Alienware Keyboard Not Working In Windows

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  • dhibubabu
    Senior Member
    • Dec 2014
    • 50
    • UAE
    #1

    Alienware Keyboard Not Working In Windows

    Alienware x15 R2
    Service Tag: 8XCW5M3
    Motherboard no: LA-L611P
    Keyboard will work properly in Bios settings _we can press F2 and all keys working in bios
    after windows load keyboard will not work
    no caps lock light,_no response._keyboard backlight is working..
    tested with new keyboard - same issue
    installed all drivers from official site
    tried with windows 10 & windows 11

    if anyone know this solution, please share your experiences
    thanks you
    Last edited by dhibubabu; 10-31-2023, 03:17 AM. Reason: FORGET TO MENTION BOARD NUMBER
    Tags: None
    • ACS-Repair
      Badcaps Veteran
      • Feb 2021
      • 204
      • Canada
      #2
      Re: Alienware Keyboard Not Working In Windows

      Although this may not help you much, have you tried loading a Linux Live CD to see if that loads? This would at least get you by the BIOS.

        Comment

        • mon2
          Badcaps Legend
          • Dec 2019
          • 14334
          • Canada
          #3
          Re: Alienware Keyboard Not Working In Windows

          Test in SAFE mode on Windows. If this works, it is a Windows device driver issue.

            Comment

            • petehall347
              Badcaps Legend
              • Jan 2015
              • 4427
              • United Kingdom
              #4
              Re: Alienware Keyboard Not Working In Windows

              also try external keyboard

                Comment

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