PRECISION 3510 BSoD when installing windows

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  • kuraimangetsu
    Senior Member
    • Nov 2022
    • 76
    • iraq

    #1

    PRECISION 3510 BSoD when installing windows

    Hi.
    I received a dell precision 3510.
    works fine on bios
    but i always get a BSoD when installing windows 7-10-11 64-86 uefi or legacy.

    tried changing RAM and swap slots.
    changed the M.2 to new one too.
    tried like 15 different OS! same thing! still getting BSoD when installing windows.
    tried hirens BOOT, but still getting system crash after two minutes.
    even tried linux still getting crash while installing

    tried updating bios and downgrading it same thing

    is reflashing new bios straight to the IC is different from updating it?!
    or maybe it's another hardware problem?
  • jiroy
    Badcaps Legend
    • Jun 2016
    • 2416
    • Lebanon

    #2
    Re: PRECISION 3510 BSoD when installing windows

    Originally posted by kuraimangetsu
    Hi.
    I received a dell precision 3510.
    works fine on bios
    but i always get a BSoD when installing windows 7-10-11 64-86 uefi or legacy.

    tried changing RAM and swap slots.
    changed the M.2 to new one too.
    tried like 15 different OS! same thing! still getting BSoD when installing windows.
    tried hirens BOOT, but still getting system crash after two minutes.
    even tried linux still getting crash while installing

    tried updating bios and downgrading it same thing

    is reflashing new bios straight to the IC is different from updating it?!
    or maybe it's another hardware problem?
    Were you at any point able to launch the Windows Event Viewer ?

    Comment

    • mon2
      Badcaps Legend
      • Dec 2019
      • 13908
      • Canada

      #3
      Re: PRECISION 3510 BSoD when installing windows

      On the BSOD, the offending device / driver will be shown in the screen.

      Can you take a pic of this BSOD screen and post it here?

      Comment

      • jiroy
        Badcaps Legend
        • Jun 2016
        • 2416
        • Lebanon

        #4
        Re: PRECISION 3510 BSoD when installing windows

        Originally posted by mon2
        On the BSOD, the offending device / driver will be shown in the screen.

        Can you take a pic of this BSOD screen and post it here?
        That was my next question ..

        Comment

        • mon2
          Badcaps Legend
          • Dec 2019
          • 13908
          • Canada

          #5
          Re: PRECISION 3510 BSoD when installing windows

          @jiroy I see Lebanon and I think of falafels. Yum!! Getting close to my lunchtime

          Comment

          • kuraimangetsu
            Senior Member
            • Nov 2022
            • 76
            • iraq

            #6
            Re: PRECISION 3510 BSoD when installing windows

            Originally posted by jiroy
            Were you at any point able to launch the Windows Event Viewer ?
            No. I couldn't.

            Comment

            • kuraimangetsu
              Senior Member
              • Nov 2022
              • 76
              • iraq

              #7
              Re: PRECISION 3510 BSoD when installing windows

              Originally posted by mon2
              On the BSOD, the offending device / driver will be shown in the screen.

              Can you take a pic of this BSOD screen and post it here?
              It didn't! That why am asking here. And am suspecting the CPU CHIP
              Will post it when i get to the office

              Comment

              • jiroy
                Badcaps Legend
                • Jun 2016
                • 2416
                • Lebanon

                #8
                Re: PRECISION 3510 BSoD when installing windows

                Originally posted by mon2
                @jiroy I see Lebanon and I think of falafels. Yum!! Getting close to my lunchtime
                You're the most welcome anytime ..

                Comment

                • jiroy
                  Badcaps Legend
                  • Jun 2016
                  • 2416
                  • Lebanon

                  #9
                  Re: PRECISION 3510 BSoD when installing windows

                  Originally posted by kuraimangetsu
                  It didn't! That why am asking here. And am suspecting the CPU CHIP
                  Will post it when i get to the office
                  Okay . Any specific reasons why you suspect the CPU ? ..Did you try for instance to check for a fix in Dell's site .

                  Comment

                  • kuraimangetsu
                    Senior Member
                    • Nov 2022
                    • 76
                    • iraq

                    #10
                    Re: PRECISION 3510 BSoD when installing windows

                    Originally posted by jiroy
                    Okay . Any specific reasons why you suspect the CPU ? ..Did you try for instance to check for a fix in Dell's site .
                    Dell site? the only things they give is the make sure of the
                    -secure boot enabled
                    -and UEFI
                    -disable legacy roms
                    or to take it to Dell facility or something like that

                    i suspects the CPU because in both windows and linux
                    i get BsOD OR just stuck there doing nothing
                    like now it's stuck on installing updates
                    or before it stuck on getting files ready for installation 77%
                    tried different types of flash drives even optical drives

                    attached a photo
                    Attached Files

                    Comment

                    • kuraimangetsu
                      Senior Member
                      • Nov 2022
                      • 76
                      • iraq

                      #11
                      Re: PRECISION 3510 BSoD when installing windows

                      after downgrading the bios to the Recommended ver which is 1.31
                      i still get the BsOD but it's now shows the
                      Wof.sys as the failed thing

                      attached img
                      Attached Files

                      Comment

                      • jiroy
                        Badcaps Legend
                        • Jun 2016
                        • 2416
                        • Lebanon

                        #12
                        Re: PRECISION 3510 BSoD when installing windows

                        Originally posted by kuraimangetsu
                        after downgrading the bios to the Recommended ver which is 1.31
                        i still get the BsOD but it's now shows the
                        Wof.sys as the failed thing

                        attached img
                        I fully understand your frustration at Dell , trust me on that . All I can help you right now is to tell you that VGA driver in some of their models was the culprit ..Sometimes they put a fix , but all I find later is more frustrated people . Just so to be sure , try not to install the VGA driver , (It's difficult , I know), and see if the BSODs disappear .

                        Comment

                        • kuraimangetsu
                          Senior Member
                          • Nov 2022
                          • 76
                          • iraq

                          #13
                          Re: PRECISION 3510 BSoD when installing windows

                          Originally posted by jiroy
                          I fully understand your frustration at Dell , trust me on that . All I can help you right now is to tell you that VGA driver in some of their models was the culprit ..Sometimes they put a fix , but all I find later is more frustrated people . Just so to be sure , try not to install the VGA driver , (It's difficult , I know), and see if the BSODs disappear .
                          you mean removing the driver pack from the windows ISO file?
                          so that it's wont install the VGA driver with the windows installation?

                          caus, i did that with both windows 7 and 10. same BsOD

                          or you mean i don't install the driver after windows installation (caus i cant get pass the windows installation even!!)

                          I just desolderd the bios IC and will try older bios dump ver 1.19
                          will update after flashing

                          updated: same wof.sys error when installing
                          Last edited by kuraimangetsu; 01-05-2023, 02:25 AM. Reason: after flashing new bios IC

                          Comment

                          • kuraimangetsu
                            Senior Member
                            • Nov 2022
                            • 76
                            • iraq

                            #14
                            Re: PRECISION 3510 BSoD when installing windows

                            after changing the bios dump again
                            still gives me the BsOD
                            but it's different stop code now
                            Attached Files

                            Comment

                            • kuraimangetsu
                              Senior Member
                              • Nov 2022
                              • 76
                              • iraq

                              #15
                              Re: PRECISION 3510 BSoD when installing windows

                              did a memtest86 everything passed good
                              Tried few other versions of windows and settings
                              i get different stop codes when installing windows such as
                              -memory management
                              -bad pool caller
                              that's why i think it's more of a hardware problem!!

                              Comment

                              • jiroy
                                Badcaps Legend
                                • Jun 2016
                                • 2416
                                • Lebanon

                                #16
                                Re: PRECISION 3510 BSoD when installing windows

                                Originally posted by kuraimangetsu
                                you mean removing the driver pack from the windows ISO file?
                                so that it's wont install the VGA driver with the windows installation?

                                caus, i did that with both windows 7 and 10. same BsOD

                                or you mean i don't install the driver after windows installation (caus i cant get pass the windows installation even!!)

                                I just desolderd the bios IC and will try older bios dump ver 1.19
                                will update after flashing

                                updated: same wof.sys error when installing
                                Something like that .. It would have been easier if you were working on a Desktop . Supply an external VGA and disable on board VGA ..Evenmore , if you have dual VGA in a laptop , you can simply (well , not that much ,it has some procedures to make) disable the culprit one .
                                Keep us updated anyway , you're doing good job .

                                Comment

                                • kuraimangetsu
                                  Senior Member
                                  • Nov 2022
                                  • 76
                                  • iraq

                                  #17
                                  Re: PRECISION 3510 BSoD when installing windows

                                  Hi again.
                                  just cleared the ME from the original bios bin backup. and it's works fine now

                                  i don't know what that have to do with anything, really!!
                                  but after the bios flash with the CLEARED ME bin file
                                  tried it with legacy and uefi windows 10 and installed 10\10 no problems!

                                  Comment

                                  • jiroy
                                    Badcaps Legend
                                    • Jun 2016
                                    • 2416
                                    • Lebanon

                                    #18
                                    Re: PRECISION 3510 BSoD when installing windows

                                    Originally posted by kuraimangetsu
                                    Hi again.
                                    just cleared the ME from the original bios bin backup. and it's works fine now

                                    i don't know what that have to do with anything, really!!
                                    but after the bios flash with the CLEARED ME bin file
                                    tried it with legacy and uefi windows 10 and installed 10\10 no problems!
                                    I knew it wasn't the CPU , Those problems weren''t CPUs ones anyway . Excellent job and thanks for the update ..

                                    Comment

                                    • s_henya
                                      Badcaps Veteran
                                      • Jan 2011
                                      • 480
                                      • Israel

                                      #19
                                      Re: PRECISION 3510 BSoD when installing windows

                                      Originally posted by kuraimangetsu
                                      Hi again.
                                      just cleared the ME from the original bios bin backup. and it's works fine now

                                      i don't know what that have to do with anything, really!!
                                      but after the bios flash with the CLEARED ME bin file
                                      tried it with legacy and uefi windows 10 and installed 10\10 no problems!
                                      Hi were you able to install the AMD Display driver properly?
                                      i have the same unit and getting issues once windows auto install this driver.

                                      Comment

                                      • swammyw
                                        Senior Member
                                        • Apr 2021
                                        • 66
                                        • finland

                                        #20
                                        Re: PRECISION 3510 BSoD when installing windows

                                        Originally posted by kuraimangetsu
                                        Hi again.
                                        just cleared the ME from the original bios bin backup. and it's works fine now

                                        i don't know what that have to do with anything, really!!
                                        but after the bios flash with the CLEARED ME bin file
                                        tried it with legacy and uefi windows 10 and installed 10\10 no problems!
                                        i have same kind of fault, i tested diffrent bios dumps with no luck, what program did you use to do that,

                                        Comment

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